Arlington Toyota - Service Center

Excellent service department. Always makes us feel welcome. No pressure and decisions are stress free. Service technician was very friendly and informative. She was really knowledgeable of our serv welcome. No pressure and decisions are stress free. Service technician was very friendly and informative. She was really knowledgeable of our services for our Highlander More

Good experience all around, with Randy and Tom with his help on tire replacement, will always use Arlington Toyota , also like the pick and del service ..Thanks Herb help on tire replacement, will always use Arlington Toyota , also like the pick and del service ..Thanks Herb More

The entire process from scheduling to pick up afterwards was excellent. The online scheduling tools are great, and when we arrived, the service writer was on top of everything. We were in and out in just ov was excellent. The online scheduling tools are great, and when we arrived, the service writer was on top of everything. We were in and out in just over an hour. More

Very trustworthy and they sincerely care about what is best for you. They are working well during the pandemic. Above all great customer service. I always ask for Mike Sandlin he is always on top of thin best for you. They are working well during the pandemic. Above all great customer service. I always ask for Mike Sandlin he is always on top of things. More

Jose was wearing a mask, but I was disappointed to see several other employees not wearing a mask. One employee (inside) had a mask on, but it only covered his nose and was not pulled down to cover his m several other employees not wearing a mask. One employee (inside) had a mask on, but it only covered his nose and was not pulled down to cover his mouth! More

I have been a satisfied customer for 30 years. recently had my rav4 in for nail in rear tire.mike took care of me in timely fashion. thanks Mike sandelin! had my rav4 in for nail in rear tire.mike took care of me in timely fashion. thanks Mike sandelin! More

Michael Sandelin takes great care of our car. He always advises me of any required service for the car. I always get an appointment with him when I need service. All work is done completely an in a timel advises me of any required service for the car. I always get an appointment with him when I need service. All work is done completely an in a timely manner. More

Chris Burrell has FANTASTIC customer service. I have never feel like Chris is trying to up sale me. He is confident in his suggestions and I completely trust Chris. never feel like Chris is trying to up sale me. He is confident in his suggestions and I completely trust Chris. More

I like the technician didn't make fell i was been rip off..it only recommended what I absolutely need it..and tell up front time for completion off..it only recommended what I absolutely need it..and tell up front time for completion More

I was entirely pleased with Arlington Toyota's service department on my recent visit. The intake was efficient and was conducted completely outdoors, which I appreciated during this Covid pandemic. Since department on my recent visit. The intake was efficient and was conducted completely outdoors, which I appreciated during this Covid pandemic. Since I live an hour away, I asked for an hour's notice prior to pick-up, mainly to help me avoid rush-hour traffic. That was done cheerfully and smoothly. When I arrived, the car was ready and my time indoors, to pick up the keys, was kept to a minimum, which I appreciated since I am in the at-risk age group for the pandemic. Thank you for a completely successful visit. I'm only sorry I can't remember the name of the fellow who helped me, because he did a great job! More