Arlington Toyota - Service Center

Always happy I can always count on Mike Sandelin to be very professional and explain everything to me every time I bring my vehicle in. And most importantly, I tr I can always count on Mike Sandelin to be very professional and explain everything to me every time I bring my vehicle in. And most importantly, I trust him. More

Great service Darrin Drago was my Service point of contact and he was very helpful. He provided me with a business card, made suggestions on how to remove pine pitc Darrin Drago was my Service point of contact and he was very helpful. He provided me with a business card, made suggestions on how to remove pine pitch from my vehicle and got the job done ahead of schedule! More

Great Service Mike Sandelin was my service advisor and he was awesome! The dealership is a busy place. Mike spotted me out of the crowd looking like I needed help. Mike Sandelin was my service advisor and he was awesome! The dealership is a busy place. Mike spotted me out of the crowd looking like I needed help. He assessed my situation and quickly booked an appointment for me. Mike did some quick research to figure out what parts and service my car needed. It was quick and easy. My car is running great now. I am very happy. I will definitely return to Arlington to see Mike the next time my car needs service. More

Top on the line Service Arlington Toyota has best service department in Jacksonville. Have been to many auto shops to resolve past issues with vehicles only to be let down a Arlington Toyota has best service department in Jacksonville. Have been to many auto shops to resolve past issues with vehicles only to be let down and drain finances. Always impressed with employees and assistance given at Arlington Toyota dealership. My experience is HATS OFF to all those who go a step beyond, do what they say they will and do this with a smile. Why? Because they know the company they work for is the BEST in the industry. So impressed with TOP OF LINE SERVICE. Impressed enough to purchase a new vehicle. More

Dash in and out My experience was painless at Arlington Toyota, the service advisor Mike Sandelin was great. I will conitnue to service my vehicles at Arlington Toyot My experience was painless at Arlington Toyota, the service advisor Mike Sandelin was great. I will conitnue to service my vehicles at Arlington Toyota. Thanks More

Awesome Service Dropped my car off overnight for next day appointment. Two hours later I received a call that my car was ready!!! John Turman knows his cars and is s Dropped my car off overnight for next day appointment. Two hours later I received a call that my car was ready!!! John Turman knows his cars and is so pleasant and helpful. Superior service with friendly atmosphere!!! More

Bad and disappointing At first I felt like a valued customer because even though there was a long line they worked me through Darran worked me through the process quickly. At first I felt like a valued customer because even though there was a long line they worked me through Darran worked me through the process quickly. I was there to get two recalls fixed and my headlights renewed on my sienna. And when I went to pick up the van the headlights looked awesome. I didn't really check anything because I had my husband waiting and they ushered me out. But once I got home and was able to give it a look over I discovered that my taillight cover was broken out, then I realized that the sliding door didn't even open from the inside anymore! My van sliding door was having issues and that was one of the recalls I was supposed to be getting fixed. Before all this I couldn't get it to open with the remote, and there was some kind of recall on it, but at least I could open and close from the inside or outside. The door did work but now it doesn't so that's the second thing. The other thing is that they dirtied up the door frame with greasy boots. When I called up the service manager he said all they could do about the light was give me an estimate for new work. I was very disappointed. I am in the market for a used car but now I know I won't go tho Arlington Toyota for that or service any more! By the way the service manager is named Eric. More

Maintenance My advisor Rande Kristiansen is amazing. The only advisor I ever use. He won't let you down highly recommend him for any of your car service needs. My advisor Rande Kristiansen is amazing. The only advisor I ever use. He won't let you down highly recommend him for any of your car service needs. LOVE ARLINGTON TOYOTA More

oil changes Everyone was professional and the wait time was about hour and an a hour. I needed extra things done but staff didn’t try a pressure me to get them do Everyone was professional and the wait time was about hour and an a hour. I needed extra things done but staff didn’t try a pressure me to get them done. i like that More

Mandy my service agent is amazing Mandy is the reason I’ll be back again. She’s an amazing service agent I have her card but am out of town and wanted to complete this survey Mandy is the reason I’ll be back again. She’s an amazing service agent I have her card but am out of town and wanted to complete this survey More