Arlington Toyota - Service Center

Awesome Service Dropped my car off overnight for next day appointment. Two hours later I received a call that my car was ready!!! John Turman knows his cars and is s Dropped my car off overnight for next day appointment. Two hours later I received a call that my car was ready!!! John Turman knows his cars and is so pleasant and helpful. Superior service with friendly atmosphere!!! More

Bad and disappointing At first I felt like a valued customer because even though there was a long line they worked me through Darran worked me through the process quickly. At first I felt like a valued customer because even though there was a long line they worked me through Darran worked me through the process quickly. I was there to get two recalls fixed and my headlights renewed on my sienna. And when I went to pick up the van the headlights looked awesome. I didn't really check anything because I had my husband waiting and they ushered me out. But once I got home and was able to give it a look over I discovered that my taillight cover was broken out, then I realized that the sliding door didn't even open from the inside anymore! My van sliding door was having issues and that was one of the recalls I was supposed to be getting fixed. Before all this I couldn't get it to open with the remote, and there was some kind of recall on it, but at least I could open and close from the inside or outside. The door did work but now it doesn't so that's the second thing. The other thing is that they dirtied up the door frame with greasy boots. When I called up the service manager he said all they could do about the light was give me an estimate for new work. I was very disappointed. I am in the market for a used car but now I know I won't go tho Arlington Toyota for that or service any more! By the way the service manager is named Eric. More

Maintenance My advisor Rande Kristiansen is amazing. The only advisor I ever use. He won't let you down highly recommend him for any of your car service needs. My advisor Rande Kristiansen is amazing. The only advisor I ever use. He won't let you down highly recommend him for any of your car service needs. LOVE ARLINGTON TOYOTA More

oil changes Everyone was professional and the wait time was about hour and an a hour. I needed extra things done but staff didn’t try a pressure me to get them do Everyone was professional and the wait time was about hour and an a hour. I needed extra things done but staff didn’t try a pressure me to get them done. i like that More

Mandy my service agent is amazing Mandy is the reason I’ll be back again. She’s an amazing service agent I have her card but am out of town and wanted to complete this survey Mandy is the reason I’ll be back again. She’s an amazing service agent I have her card but am out of town and wanted to complete this survey More

Service Chuancey Andrews was my advisor and did an amazing job. He kept in touch with me throughout for updates on my car. Got my car wash in no time! Chaunce Chuancey Andrews was my advisor and did an amazing job. He kept in touch with me throughout for updates on my car. Got my car wash in no time! Chauncey is the best advisor at Arlington Toyota. More

Amazing experience Great job by Mike Sandelin again. He is just the best. He takes great care of my vehicles and that is why I keep coming back for service to Arlington Great job by Mike Sandelin again. He is just the best. He takes great care of my vehicles and that is why I keep coming back for service to Arlington Toyota. Thank you Mr. Mike More

Great service experience As usual, Mike Sandelin was awesome when I took my car in to get it serviced. He’s gets me in & out quickly & is always professional. I always ask for As usual, Mike Sandelin was awesome when I took my car in to get it serviced. He’s gets me in & out quickly & is always professional. I always ask for him to get all our cars serviced. More

Rear brake repair and brake fluid purge. My service person was Rande Kristensen, I have been coming to Arlington Toyota for a number of years for service( an Avalon and now a Camry) and had My service person was Rande Kristensen, I have been coming to Arlington Toyota for a number of years for service( an Avalon and now a Camry) and had different service people but I have had the best service from Rande. He is there when you have question and gives you the correct answers. More

The service consultant, Mr Henry Bryant Very courteous & knowledgeable. Knows and very familiar with Toyota Vehicles. I would definitely recommend Mr Henry Bryant and Arlington Toyota to eve Very courteous & knowledgeable. Knows and very familiar with Toyota Vehicles. I would definitely recommend Mr Henry Bryant and Arlington Toyota to everyone. Consultant like Mr. Bryant makes customers wanting to comeback all the time. He seems to always prioritize customer satisfaction more than anything else. Arlington Toyota needs more guys like Mr Henry Bryant. More