Arlington Toyota - Service Center

Michael Sandelin is Amazing! Mike is the best service advisor I have ever dealt with. Mike is the reason why I continue to buy Toyota. Michael Sandelin truly upholds and backs the Mike is the best service advisor I have ever dealt with. Mike is the reason why I continue to buy Toyota. Michael Sandelin truly upholds and backs the Toyota brand. I urge all of my family and friends to choose Toyota and go see Mike. He is always very attentive and courteous. He continuously keeps in contact with me and is very hardworking. More

Mike Needham is the BEST I would like to thank you for having an Outstanding Service Adviser at your Dealership. Mike Needham is the best Service Adviser that I have had the p I would like to thank you for having an Outstanding Service Adviser at your Dealership. Mike Needham is the best Service Adviser that I have had the pleasure of dealing with at Arlington Toyota. He always treats me with outstanding professionalism. Mike has been my Service Adviser for the past 8 years and I totally trust Mike with my Prius and Lexus and look forward to our continued relationship. More

Awesome service , Mike Needham is amazing Awesome service Mike Needham is great I know I will always be guaranteed the best advise for my vehicle it's always a pleasure do business with Arlin Awesome service Mike Needham is great I know I will always be guaranteed the best advise for my vehicle it's always a pleasure do business with Arlington Toyota More

Excellent Service on a Camry with over 325k miles I want to thank Henry and Wayne for excellent and fast service on my 97 Camry. Arlington Toyota keeps my car running smooth even with the high mileage I want to thank Henry and Wayne for excellent and fast service on my 97 Camry. Arlington Toyota keeps my car running smooth even with the high mileage. More

Excellent service. Quick turnaround time. The service department did an exceptional job on my car in the least amount of time. The staff was courteous and polite, and the lounge was a comforta The service department did an exceptional job on my car in the least amount of time. The staff was courteous and polite, and the lounge was a comfortable place to stay while you wait. More

Awesome group I drive across town just to visit this location. I also only buy from this dealership. They are fast, friendly and only charge for what they do with I drive across town just to visit this location. I also only buy from this dealership. They are fast, friendly and only charge for what they do without pushing for other repairs. More

Great service every visit This service team has always gone above and beyond to take care of us! One of the best dealerships I have ever used for service. This service team has always gone above and beyond to take care of us! One of the best dealerships I have ever used for service. More

Service my Service representative Mandi was outstanding. She kept me informed every step of the process. She also did a follow-up call to ensure everything w my Service representative Mandi was outstanding. She kept me informed every step of the process. She also did a follow-up call to ensure everything was fine with the vehicle. More

Customer Service I have owned my 2003 Toyota Matrix for nearly 15 years. I have always had routine maintenance service and oil changes performed at Arlington Toyota. T I have owned my 2003 Toyota Matrix for nearly 15 years. I have always had routine maintenance service and oil changes performed at Arlington Toyota. Their staff is friendly and always doing their best to be sure of customer satisfaction. More

Recall & 15k checkup Excellent customer service by Raymond who should be recognized for his superior skills in dealing with customers during stressful times. I was very un Excellent customer service by Raymond who should be recognized for his superior skills in dealing with customers during stressful times. I was very unhappy when I was informed that I would be in a rental for about a month due to the lack of availibilty of parts needs to correct the transmission recall on my 2016 Tacoma. Raymond was extremely empathetic with my situation and assured me that he would do whatever he could to make the process go as smoothly as possible. In my opinion it is frontline people like Raymond that make up for the deficits in Toyota's design and manufacturing side that are the real cause of rare issues such as this. More