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1,015 Reviews of Arlington Toyota - Service Center
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May 05, 2017
Thank you Chauncey Andrews!!! Jim & Shanda G On 4-25-17 we arrived at Arlington Toyota for service late in the day & without an appointment, hoping to get an oil change etc done for the '99 Camry On 4-25-17 we arrived at Arlington Toyota for service late in the day & without an appointment, hoping to get an oil change etc done for the '99 Camry. Chauncey Andrews got us in, and to our huge delight we left with the air conditioning fixed and working TOO! Made us so very happy on a very hot day!!! More
by Jim & Shanda G
Employees Worked With
May 05, 2017
Phenomenal Service Mike Sandelin came through once again. The best customer service and always a pleasure to work with. I couldn't ask for more. He's friendly, courteous Mike Sandelin came through once again. The best customer service and always a pleasure to work with. I couldn't ask for more. He's friendly, courteous, and always takes care of me. A subject matter expert in his field and will recommend to anyone. More
by SharkBiteSurf
Employees Worked With
May 05, 2017
Awesome My experience today was beyond my expectations. I was expecting to be there for several hours, but it turn out to be a few. Chris was awesome, kind, c My experience today was beyond my expectations. I was expecting to be there for several hours, but it turn out to be a few. Chris was awesome, kind, concerned, great positive attitude even when I returned because of noise I was hearing, he went over and beyond to make sure my visit was wonderful. Thanks for everything. More
by Chai
Employees Worked With
Chris Straub
May 05, 2017
Excellent We like the service because they are very friendly and professional. They do their services in a timely manner. We know that our car is in good hands. We like the service because they are very friendly and professional. They do their services in a timely manner. We know that our car is in good hands. More
by Emvapcar817
Employees Worked With
Raymond Cassidy
May 03, 2017
Service Appointment Service appointment started on time and completed in a timely manner. Technician kept me informed of his findings and which parts should be changed. E Service appointment started on time and completed in a timely manner. Technician kept me informed of his findings and which parts should be changed. Everyone I talked to acted in a professional manner. More
by Bubba757
Employees Worked With
Raymond Cassidy
May 02, 2017
Great service! I was able to schedule my appontment with ease. Arrived early and they were able to accommodate me. In and out ! Will definitely be back. I was able to schedule my appontment with ease. Arrived early and they were able to accommodate me. In and out ! Will definitely be back. More
by 024runnerjax
Employees Worked With
Raymond Cassidy
April 24, 2017
Great service... fast, efficient, professional! Long time satisfied customer. Have always received the best service on all of my vehicles. Derrin Drago is a top-notch service consultant. He really c Long time satisfied customer. Have always received the best service on all of my vehicles. Derrin Drago is a top-notch service consultant. He really cares about his customers an is an excellent representative of Arlington Toyota! More
by laboy1948
Employees Worked With
Derrin Drago
April 22, 2017
Another excellent service experience! Once again, Mike Sandelin and his Toyota service team did a great job. This time it involved some warning lights showing on our $-Runner's dash. I cal Once again, Mike Sandelin and his Toyota service team did a great job. This time it involved some warning lights showing on our $-Runner's dash. I called Mike and he promptly got us in to have it checked out. In the end, it was nothing serious, but I can always feel confident that Mike will shoot straight with me about what truly needs to be done. Another great service experience with Mike Sandelin, and his team at Arlington Toyota service. More
by JR
Employees Worked With
April 22, 2017
Excellent customer service! I recently received a recall notice for air bags! That was important to me, had several other recall notices that really weren't important. When I cal I recently received a recall notice for air bags! That was important to me, had several other recall notices that really weren't important. When I called all recall notices were viewed and scheduled for repair. I was planning on waiting all day for my vehicle since I didn't have a viable ride back to the dealership. To my amazement Chris Burrell advised me that the courtesy shuttle would not only drop me off, but pick me up as well! I was floored and took advantage of it! I bought my first Toyata at Arlington Toyota in 1980. Returned back to them in 2009 and have not regretted it! When I purchased this vehicle I had routine oil changes included. I was impressed then, now that my vehicle is out of warrenty, I was extremely impressed that my visit was treated as impressively as my first visit! More
by LostKnight
Employees Worked With
Chris Straub
April 17, 2017
Overall great customer service Service was quick and to the point. My service adviser Michael Sandelin explained what needed to be done and completed the repair with updates along t Service was quick and to the point. My service adviser Michael Sandelin explained what needed to be done and completed the repair with updates along the way. Car was washed and cleaned when I picked it up which was a nice surprise. I have been bringing my toyota to Arlington for many years now and have always experienced a friendly greeting and a quick service. When the waiting room sometimes got, I took a rental car and enjoyed my day doing other things... I definitely recommend Arlington Toyota and Michael Sandelin as the best combination!! More
by My Toyota
Employees Worked With
