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Arlington Toyota - Service Center

Jacksonville, FL

4.0
1,020 Reviews

1,020 Reviews of Arlington Toyota - Service Center

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August 03, 2016

Outstanding service department Michael Sandelin was very helpful in getting our car in and servicing it. Mr. Sandelin kept me informed and the service was completed in a timely mann More

by Cmpltehpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike sandelin
Aug 05, 2016 -

Arlington Toyota responded

Thanks CMpltehpy! We're pleased to hear that Michael was so helpful and attentive, and made sure that you were well informed about the status of your vehicle. It's wonderful to know that it was a quick and convenient experience for you and we hope to work with you again in the future! Regards, Arlington Toyota

August 02, 2016

Great customer service I was very pleased with the service I recently received on my 2005 Prius. Everyone was very courteous and Rick made sure I always knew what was going More

by Mary Earline Veltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in service.
Aug 05, 2016 -

Arlington Toyota responded

Thanks Mary! We're happy to hear that you had such a pleasant service experience, and that Rick was so helpful and informative. It's wonderful to know that you felt well accommodated throughout the process! We appreciate your business and hope to work with you again in the future. Regards, Arlington Toyota

August 02, 2016

Excellent service by Mike Sandhelin Nobody beats the excellence in customer care and service of Mike Sandhelin of Arlington Toyota! Amazing everytime! My car came out in excellent condit More

by Jr9280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike. Sandhelin
August 01, 2016

Routine Service Stopped in to have routine service done which was accomplished in much less time than expected. Good summary after and asked about additional service More

by kicklic19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cole.
Aug 05, 2016 -

Arlington Toyota responded

Thanks for the great feedback, Kicklic19! We're happy to hear that Steve was so helpful and informative, and made sure your car was taken care of quickly and efficiently. We appreciate your business and look forward to seeing you for your next service visit! Regards, Arlington Toyota

August 01, 2016

Quick and easy! I've been coming to Arlington Toyota for quite some time (since 2011) and every time I come, they always take care of me so well. My mother and I both More

by satyason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rande, TK
August 01, 2016

Nikita Salgado was the best! When I brought my car in after an accident, I was assigned to Nikita Salgado as my Collision Center Advisor. Nikita was friendly, conscientious, and More

by Monica Dimauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita Salgado from the Collision Center
August 01, 2016

Collision Damage I had some scrapes and scratches on a very new car and I had to get them repaired. Arlington Toyota did a top notch job. They told me when to expec More

by JimG648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rutland led me through the estimates and explained all that would have to be done.Christine kept me informed on the progress while repairs were underway. She should be considered a very valuable employee.
July 22, 2016

Work with respect and care. I like the good services, communication and warmly welcome. I personally appreciate being patient with my broken English and try to understand them. M More

by Saw Tun
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Boito
Jul 27, 2016 -

Arlington Toyota responded

Thank you for taking the time to share your feedback, Saw! We are happy to hear that you have had such great experiences with us. It's wonderful to know that you've felt well accommodated, and we look forward to working with you again in the future! Regards, Arlington Toyota

July 22, 2016

Arlington Toyota rules no doubt Mike in service was awesome he ask me my request I explained and he made sure my request was met and didn't forget! I was in and out in less than an h More

by Rabbit0819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
July 22, 2016

Best in Class -Service Advisor Mike Sandelin Mike is our go to guy for service and has handled the service on both our Toyotas for over 5 years. He is customer focused and always up front and hon More

by Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sandelin
Jul 27, 2016 -

Arlington Toyota responded

Thanks for the great feedback, Reed! We're happy to hear that you have had such pleasant experiences with Mike, and that he has kept your vehicles in such great shape. We appreciate your business over the years and we look forward to seeing you again on your next service visit! Regards, Arlington Toyota

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