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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,118 Reviews

960 Central Ave

Albany, NY

12205

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1,118 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

October 09, 2024

Billy Comtois is always friendly, helpful, honest, and professional. I have purchased and leased many vehicles from here and have no intention of changing. More

by CMBELLE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist, Lisa Stewart
Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to hear that Billy has consistently provided you with friendly and professional service at Armory CDJR of Albany. Thank you for your continued trust in us, and we look forward to assisting you with any future vehicle needs!

Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to hear that Billy has consistently provided you with friendly and professional service at Armory CDJR of Albany. Thank you for your continued trust in us, and we look forward to assisting you with any future vehicle needs!

October 08, 2024

Friendly ,precise,fast and fair. They listen to your concerns and do all they can to help. I was even able to get dropped off and picked up at work with their shuttle More

by nina.tripodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate and Jennifer are truly amazing! I cannot say enough about their professionalism and dedication to make every one feel special and taken care of. They go above and beyond
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Nina, we're delighted to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided you with such a convenient and attentive experience. Thank you for sharing your positive feedback! Let us know if we can be of assistance in the future!

October 08, 2024

The staff was professional and courteous. Very informative, answering all my questions. Thank you so much for making things go smoothly. More

by JLUDWIG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's wonderful to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided you with a smooth and informative experience. Thank you for the kind words, and we're here if you have any more questions!

October 08, 2024

Service has steadily deteriorate over the years. Went in, in June with an appointment and was told they probably can't fix my AC and rear view mirror due to computer issues. After waiting most the d More

by silvrspon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon, Jerome Rucker
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

I'm truly sorry to hear about your experience with our service department. It sounds like we've fallen short in providing the timely and efficient assistance you deserve, especially regarding your AC and rearview mirror issues. We understand how frustrating this must be as your lease comes to an end, and we're committed to resolving these concerns for you promptly. Please reach out directly so we can address this matter urgently. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

October 08, 2024

The facility is modern. The waiting area is clean and comfortable. The service is excellent. More

by alidahaynerbuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardie
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're happy to hear that you had a positive experience at our dealership. We strive to create a welcoming environment with excellent service, and it's great to know that our efforts made an impression. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

October 08, 2024

They were very helpful and consistent with their communication, and the repairs where conducted in a timely manor. More

by NF41979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts, Lisa Stewart
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're delighted to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided helpful and consistent communication during your repair process. Thank you for sharing your experience with us and see you next time!

October 07, 2024

I made an appointment a month in advance. Armory didn't work on my truck for over a week and failed to fix issues that were repeat repairs from prior visits. I'm completely dissatisfied wit More

by william.sigadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Comtois
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

William, I'm sorry to hear about your experience and the delay in addressing your truck's issues. We strive for timely and effective service, so it's concerning to learn we fell short here. Please reach out at your convenience so we can work towards a suitable resolution together. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

October 07, 2024

The service manager is great and wonderful staffs. We trust them and will keep coming back! More

by cheroot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the five-star review of Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're grateful to have customers like you that make our work days brighter. We appreciate you trusting us with your maintenance needs and look forward to working with you again down the road.

October 07, 2024

I didn't deal with this dealer directly. I sent my Jeep to the dealership I purchased from for service and they sent it to Armory for Jeep-specific service. More

by Don
Recommend Dealer
Yes
Employees Worked With
Did not interact with any Armory employees.
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Don, Thank you for sharing your experience. If there's anything specific you'd like to discuss or if you have any questions about the service provided, feel free to reach out. We're here to help! Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

October 07, 2024

I have been happy with staff and service for many years. I am on my 4th Jeep. When I am ready for a new car it will likely be an Armony Jeep! More

by DREAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your loyalty and kind words about Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're delighted to hear that you've had such positive experiences with our team over the years. We look forward to assisting you with your next Jeep purchase when you're ready!

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