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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,118 Reviews

960 Central Ave

Albany, NY

12205

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1,118 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

April 24, 2024

Friendly and prompt, performed all services requested. Even solved a questionable front end noise that had been worrying me. More

by THROWBACKPAUL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlone Hardie
Apr 24, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

April 24, 2024

be sure to get a price quote on any service before you bring your vehicle here. it seems they have a bad habit of performing services without first giving the customer quotes and options More

by never again
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Paul - service advisor
Apr 27, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Armory Customer Relations Team

April 24, 2024

No one answers the phone in service dept. Thus us a new problem. Rarely check messages n return calls, even if they do when you call back once again no one answers. Bought new Jeep n rear bum More

by CAMIEBOO17
Recommend Dealer
No
Employees Worked With
Whomever is supposed to answer phones in service dept.
Apr 27, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for providing this feedback, and we apologize for the lack of communication. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Armory Customer Relations Team

April 23, 2024

Outstanding Paul Casella in service dept best of the best Billy in sales now is buying vehicles outstanding been doing business with armory many yrs More

by bigboba11968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Casella , Billy Comtois
Apr 23, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Paul and Billy delivered such a great experience! Best Regards, Armory Customer Relations Team

April 22, 2024

They were great, very professional very courteous. Enjoyed my time.there Thanks for the service. More

by Stephenlkjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
Apr 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Stephen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

April 19, 2024

Matt was fantastic made the whole process easy and painless. They were able to facilitate all the DMV things as well. More

by kimberly.garcelon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Kimberly, for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

April 19, 2024

I’ve had nothing less than an exceptional experience here dealing with Brian for 6+ years leasing 3 different vehicles! More

by Jbenoit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts
Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

April 19, 2024

Marlon Hardie is a credit to Armory. He is friendly, helpful, and highly professional. Armory’s service is top notch in all respects. The entire staff is always pleasant and accommodatin More

by RCROSS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

April 19, 2024

The service staff is friendly, knowledgeable and courteous. They took care of the issues in a timely manner. More

by CBE.2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica.
Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

April 19, 2024

Service was great. Repairs made promptly. Great communication from advisor all through the process. Well done! More

by johnmasker63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J in Service
Apr 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

John, It's great to hear that AJ and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

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