Armory Chrysler Jeep Dodge Ram FIAT of Albany

No issues dropped truck off service advisor was very polite inspection video was sent to me and a call was placed informing of a part that was ordered to hopefully resolve the water leak/moisture issue polite inspection video was sent to me and a call was placed informing of a part that was ordered to hopefully resolve the water leak/moisture issue More

I don’t even know where to start. This used to be a great service center but over the last year or so it’s gotten terrible. I’ve had issues getting my oil changed, check engine light This used to be a great service center but over the last year or so it’s gotten terrible. I’ve had issues getting my oil changed, check engine light fixed, counters reset, etc. I love the sales team but service needs a lot of help getting back to up holding their Armory service standards. Maybe this is the result of being a large corporation that only cares about money and not great service. More

I tried to call there several times to make sure that I could have my recall work done at the same time as my other work but unfortunately, I never received a call back. While I was in the shop having my i could have my recall work done at the same time as my other work but unfortunately, I never received a call back. While I was in the shop having my inspection done and fluids checked, I was told that there was not enough time to do my recall and that Erica Would call me back to set that up . It has been five days and I have not heard from anyone More

Everything was great however vehicle was sitting in the completed line for almost an hour before I got it completed line for almost an hour before I got it More

Thankyou to Matthew and services department. .Good dealer to work with. Strongly recommended to any purchasers looking for vehicles .Good dealer to work with. Strongly recommended to any purchasers looking for vehicles More

Very friendly and accommodating. The associate reviewed my concerns and was helpful in solving them! The associate reviewed my concerns and was helpful in solving them! More

Terrible service! Called 7 times in one day. No one called back. Needed shuttle but didn’t show up. Had to get a ride to go in person and they told me they couldn’ Called 7 times in one day. No one called back. Needed shuttle but didn’t show up. Had to get a ride to go in person and they told me they couldn’t fix my car because they needed to order a part. I could go on and on with service problems. More

Always handle the needs of jeep as well as family members vehicles in a timely, professional manner vehicles in a timely, professional manner More

Carolyn was a great salesperson did everything right to make my experience a great one! make my experience a great one! More

Everybody was so friendly and were able to get my vehicle in and out. Communication was great highly recommend. in and out. Communication was great highly recommend. More