Armory Chrysler Jeep Dodge Ram FIAT of Albany

EXCEPTIONAL CUSTOMER SERVICE Thank you Danielle for the excellent customer service.that you provide. I spend a lot of time bringing in our fleet for recalls and you make it so Thank you Danielle for the excellent customer service.that you provide. I spend a lot of time bringing in our fleet for recalls and you make it so easy! More

Highly recommend Harry Roselan!! Amazing experience purchasing my 2016 Jeep Cherokee at Amory Chrysler Jeep. Harry is very helpful, accommodating and gets the job done. I would defini Amazing experience purchasing my 2016 Jeep Cherokee at Amory Chrysler Jeep. Harry is very helpful, accommodating and gets the job done. I would definitely recommend working with him! More

Service July 11, 2018 Armory is always the best. New service person checked me in, and that was a bit slow, but hopefully she will learn on the job. Work was done in under Armory is always the best. New service person checked me in, and that was a bit slow, but hopefully she will learn on the job. Work was done in under 2 hours and I found a comfortable place to wait away from the TV in the otherwise very comfortable customer lounge. Everyone is friendly and pleasant. Perhaps I've spent too much time there over the years. My single complaint is my disappointment to note that you had changed your practice of providing donuts and hard rolls to waiting customers and have substituted some kind of wrapped pastry. Perhaps I should thank you since the pastry was not the temptation thar a buttered hard roll has been in the past. More

Collision replaced door on my Fiat 500 I took my Fiat 500 to Collision after the driver's side door was hit by a Jeep Liberty as I was parked in a large lot. The manager was very helpful ge I took my Fiat 500 to Collision after the driver's side door was hit by a Jeep Liberty as I was parked in a large lot. The manager was very helpful getting everything settled with the insurance adjuster. It took two weeks for everything to be completed. I wasn't completely pleased with the replacement job, but Collision responded to my concerns and so picked up the car with no concerns. More

Poor customer service in the Service Department! Had my truck towed there Wednesday (Holiday). They couldn't look at it until Friday and it needed a part delivered. Gave the OK and they said it shoul Had my truck towed there Wednesday (Holiday). They couldn't look at it until Friday and it needed a part delivered. Gave the OK and they said it should be done by end of day. It wasn't. Received a call saying they would wrap it up on Monday. They didn't. Received a call on Monday saying the part they replaced for $530 didn't fix the issue and they needed to try something else. When I went to pick up the truck on Tuesday, there were at least 6 service reps behind the counter and not one of them acknowledged my presence for more than 5 minutes as I stood in front of them. More

Crazy long wait for a simple oil change So I was told for an oil change (all I needed) no appointment was necessary and I could use the fast lane. I can in at 9 am on a Saturday and there wa So I was told for an oil change (all I needed) no appointment was necessary and I could use the fast lane. I can in at 9 am on a Saturday and there was no wait. The service manager created invoice for 70.00. When I said I had the free oil change package he re rang it up and then told me that for standard oil changes you didn’t keep that in stock and I would have to wait and hour or two. My simple oil change in your fast lane cost me two hours of my life. Shame on you. More

Very Happy Armory was a pleasure to work with and I am very happy with my purchase! They made it a very easy and hassle free experience. Armory was a pleasure to work with and I am very happy with my purchase! They made it a very easy and hassle free experience. More

Armory car dealership review I just bought a Jeep Grand Cherokee from the Armory car dealership in Albany. I did a lot of shopping around Saratoga, Clifton Park, and Latham. I just bought a Jeep Grand Cherokee from the Armory car dealership in Albany. I did a lot of shopping around Saratoga, Clifton Park, and Latham. Armory had the best price. My sales person Harry Roselyn was friendly knowledgeable and not the least bit pushy. He kept me in my price range and got me the best car and deal for my money. This is the second car I have purchased from Harry and I will return to him in the future. Just a great experience overall. More

Oil Change They were able to take me without an appointment. They let me know it would be about an hour and it was just a little over that which worked out grea They were able to take me without an appointment. They let me know it would be about an hour and it was just a little over that which worked out great. I was able to still go have lunch before having to get back to work. Everyone was very friendly. I would recommend anyone to come here for car service. More

NYS inspection Had to get an inspection done (mine had expired). The earliest appointment was for Saturday at 9:30 am. I arrived at 9:20. I was told I had a factory Had to get an inspection done (mine had expired). The earliest appointment was for Saturday at 9:30 am. I arrived at 9:20. I was told I had a factory recall and it would only add 5-10 minutes I the process so I agreed to have it done then. The staff is always very friendly and helpful. And everything was done correctly also. My only compliant is that I was there until 11:00 am. An hour and a half for an inspection is a very long time. More