Armory Chrysler Jeep Dodge Ram FIAT of Albany

Excellent in and out as promised Had a 8 am appointment and was told my work should take about 1 hour. At 9 am my car was ready!! Good coffee also. Had a 8 am appointment and was told my work should take about 1 hour. At 9 am my car was ready!! Good coffee also. More

Excellent! I appreciate the fact that most of the service department staff me by name treat me as if I was a friend or family. This makes me feel welcomed and m I appreciate the fact that most of the service department staff me by name treat me as if I was a friend or family. This makes me feel welcomed and makes me feel that my business is important to them. More

Awesome Very professional and friendly staff who made sure I knew the status of my vehicle during my wait and then got me out of there ahead of expectation. I Very professional and friendly staff who made sure I knew the status of my vehicle during my wait and then got me out of there ahead of expectation. I will definitely be bringing the vehicle I purchased from Armory back to them future service needs! More

Shocked at cost for a new fob to replace non functioning one Service was fast, but near $300.00 to replace a fob and have it programed seems a little like a rip-off. You would think they would be pleased that yo Service was fast, but near $300.00 to replace a fob and have it programed seems a little like a rip-off. You would think they would be pleased that you were driving their brand of car. Just another expense, for not being able to replace their fobs on an open market. regular keys work just fine and a lot easier to replace. More

Oil change and Recall I had an oil change, tire rotation, NYS inspection and Recall done with in less than 2 hours. Great job to the crew at Armory. I had an oil change, tire rotation, NYS inspection and Recall done with in less than 2 hours. Great job to the crew at Armory. More

Work done as promised Got an appointment very quickly. Service advisor greeted me at the appointed time and listened as I explained the reason for my visit. Car was ready Got an appointment very quickly. Service advisor greeted me at the appointed time and listened as I explained the reason for my visit. Car was ready on time and everything was done to my satisfaction. More

Leasing my second Jeep! Jerome was everything you could ask for in a salesman. I recommend him highly! He is courteous, professional, pleasant, knowledgeable, and flexible Jerome was everything you could ask for in a salesman. I recommend him highly! He is courteous, professional, pleasant, knowledgeable, and flexible to our time schedule. More

Awesome service 100% satisfied from use of a loaner car to diagnosis of problem to complete repair in one day. Marlon was very helpful and professional throughout 100% satisfied from use of a loaner car to diagnosis of problem to complete repair in one day. Marlon was very helpful and professional throughout More

Salesmen Review Mike was more then willing to help with any of our requests, and help us figure out which vehicle was right for us. The best part was that he didn't Mike was more then willing to help with any of our requests, and help us figure out which vehicle was right for us. The best part was that he didn't try to force us into something we we're unsure of. More

SAVED BY THE bELL The appointment was almost a fiasco. I called the number on the safety recall letters, was scheduled by that rep for an appointment on 7/5 at 8:00am The appointment was almost a fiasco. I called the number on the safety recall letters, was scheduled by that rep for an appointment on 7/5 at 8:00am ' The first fix was for the transmission issue that can cause a parked vehicle to go into neutral, the second was for the gas tank strap replacement. Upon arrival I was informed that corporate hadn't sent either the part or the software for the 2012 RAMS yet. The second repair involved a replacement part that also apparently hadn't yet arrived. Paul managed to find one somewhere and got it done more quickly that I had anticipated. I was told to check back in a couple of weeks for the transmission repair. Communication and coordination seem to be problematic but I don't blame Mr. Casalla who struggled tp make lemonade from lemons. My time has value, I like to sleep late and had almost forgotten about 40 years of rush hour traffic. Breakfast at the diner was nice. More