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Armstrong Volkswagen

Gladstone, OR

3.7
81 Reviews

20000 McLoughlin Blvd

Gladstone, OR

97027

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Showing 81 reviews

June 14, 2016

Fix your mistakes on my time? Really This is not the 1 or 2nd mistake, but this put me over the edge, I came in for my 50,000 mile service on my Touareg The wait time was horrible as usu More

by bstline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
May 26, 2016

Taking my Passat in to repair my broken gas cap. Had a bad experience at Armstrong Volkswagen service department today. I have a 2012 Passat and have had it serviced per 10,000 twice now. Each time More

by passat
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Phil Reynolds
February 04, 2016

Great customer service! My vehicle, a 2011 VW Jetta Sportwagen TDI, died at my workplace this week. That location is around fifty miles away from Armstrong VW. I had the car More

by Brianm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Organiz
February 02, 2016

purchased a used vehicle Purchased a used vehicle, and I put them through the ringer, and they met my every expectation . No up sales and not pushy to buy like alot of the oth More

by thumpenrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis, Evan, Bill, Nick
October 15, 2015

Stupid 12v outlets ruin a good review Something so simple, but when your phone is an intricate part of your business you need to be able to depend on little things like being able to charg More

by OverVW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katie and Chris
March 22, 2015

huge disappointment We spent hours there with a new born only to have the car we wanted sold under our nose. Nevet do that again! Dont get your hopes up at this place More

by alaskanshadow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
andrew in sales
September 20, 2014

Service on my 2006 TDI Their prices on VW service and repairs are exactly the same as other VW dealerships, and exactly the same as the prices local "reputable" independent More

by girl<3VWtdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
October 25, 2013

All this guy does is to try to upcharge you. Quoted me $175.00 to replace a battery. Poor fools paying this price. keep it! More

by toujours
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Nov 07, 2013 -

Armstrong Volkswagen responded

toujours, we wanted to make sure you knew that we didn't charge you for labor, and our pricing on new batteries is actually quite competitive. We are priced lower than other VW dealerships in the area and even less than some independents. Please let us know if there is anything else we can help you with.

November 29, 2012

I think a lot of these ratings depend almost completely on the "luck" of who is the first person to greet you when you walk it to the dealership, and if they are having a good day. Gas mileage and some More

by swansonm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Marks
March 14, 2012

I purchased my 2012 Passat from this dealer last year and just took it in for service. I was amazed with the service experience as I was in and out within 30 minutes. They offer an express service and my c More

by passat12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin
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