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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

November 27, 2020

I have bought a lot of cars in my life I do not like I have bought a lot of cars in my life I do not like pressure sales This dealer was the best about letting me make up my own mind on my own time . More

by BRADLONG0366
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy, Jacob Koehne
Dec 02, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

November 25, 2020

Top-notch service, as always! A pleasure dealing with Arnie Bauer professionals on all levels (sales, service and parts). I couldn’t be more satisfied. More

by JOHNMIELKE3508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Dec 02, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

November 25, 2020

everyone was extremely friendlyand was willing to work everyone was extremely friendly and was willing to work with me and understand my budget The sales rep was extremely detailed in going over everythi More

by DONNAZYDEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Rowland Laird
Nov 29, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 25, 2020

Great customer service as always. They updated me in a timely fashion about what was going on with my vehicle. Never have an issue here! More

by LI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes
Dec 02, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 24, 2020

The check engine light had come on but it went away 2 days later. I made an appointment with the Service Dept for Monday, Nov 23rd. They checked out the car and told me it was a glitch so it had to be re More

by Lindapadgurskis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Corey Dockery
Nov 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

November 24, 2020

I have dealt with them for years and have experienced good work , friendly helpful people and really have no complaints. I would definitely recommend them in the future. More

by Sharone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes
Nov 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac. We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2020

Great experience getting an oil change, tire rotation and 7500 mile check up. Great price for the work performed. Staff were awesome. Only issue I have is the service record was not uploaded to myCadillac ac More

by Ski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

November 23, 2020

Very happy with Adam. He was aware my wife and I were in a bit of a hurry so he got us in and out quickly More

by AMANDADOTTER89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

November 23, 2020

Friendly courteous and helpful, a place where you feel your at home you can talk to the service people and feel that they are trying their best to help you More

by ALYCESWAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

November 23, 2020

I am still experiencing the same issue with my Enclave ... it’s been in for service about 6-7 times for a issue with the transmission. Just recently as a few weeks ago and now the vehicle is doing the s More

by BOLTONDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your response. My name is Jessica and I am with Customer Service manager with Arnie Bauer. I'm sorry to hear about the Enclave. Can you please contact me direct at 708-720-7363. I would be more than happy to help. Most importantly get this corrected for you. My apologies for any inconvenience.

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