Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Alex my sales person was very friendly and great to work with. Alex went out of his way to be helpful and do whatever he could to make the experience seem less. with. Alex went out of his way to be helpful and do whatever he could to make the experience seem less. More
Great dealership, Adam was a true professional at his job. Very good service department. Fix my car very quickly. Will keep doing business with this service . job. Very good service department. Fix my car very quickly. Will keep doing business with this service . More
My experience yesterday was great! I arrived and was taken on time. This was my first service because I purchased my vehicle in December of 2019. Corey was able to address a concern I had about connecti taken on time. This was my first service because I purchased my vehicle in December of 2019. Corey was able to address a concern I had about connecting my iPhone and I was delighted! He suggested that I make an appointment with a sales person to get more information on the infotainment system. I will do this because my of the car systems are not well explained in the books. Even though I bought my car at a different dealership. I will use your dealership for services. Thanks again for yesterday! More
I like the first class service I always receives from the service department. The check in people are very courteous and very at explaining what work to be done. service department. The check in people are very courteous and very at explaining what work to be done. More
Could not get a response as to status of vehicle. Adam texted saying if I need anything to text him I texted for an update. No response to my three messages. texted saying if I need anything to text him I texted for an update. No response to my three messages. More
Service was excellent I will refer customers to Arnie Bauer in the future. Thank you so much for providing excellent customer service. Hope to see you for my next service. Bauer in the future. Thank you so much for providing excellent customer service. Hope to see you for my next service. More
Customer service representative was not friendly. I felt rushed and ignored.. Service representative was talking to me as he had commission on the bill. I was disappointed. rushed and ignored.. Service representative was talking to me as he had commission on the bill. I was disappointed. More
Service Department did a nice job getting my truck taken care of with all the bad weather. All the details of the service were fully explained in advance. care of with all the bad weather. All the details of the service were fully explained in advance. More
This dealership was a anchor of my old community in Harvey. they always were good partners and trustworthy I did my research and knew what Suv I was looking for and they delivered without the heavy Harvey. they always were good partners and trustworthy I did my research and knew what Suv I was looking for and they delivered without the heavy service I found at other dealership... .. More