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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

November 20, 2020

Very nice. Easy to deal with. All very friendly. Very happy with how it all went. Would recommend to everyone looking to purchase a new auto or truck. More

by M.STEVENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brdar, Greg Parker, Alexis Malecha
Nov 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 20, 2020

Service was fast, the waiting area needs more frequent sanitizing. I was not given clear direction when I arrived in the garage area as to how to proceed while social distancing. More

by EM
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Nov 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 20, 2020

I love the Arnie Bauer Cadillac located in Matteson. Illinois which is only about 3 miles from my house. The management team and staff are very polite, prompt professional and pleasant. More

by YvetteCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret, Alyssa Gomez, Bret Pechtold, Alyssa Farkas, Greg Parker, Mike Werner, Adam Estes, Jessica McCormick, David Steffan
Nov 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We hope to see you soon!

November 19, 2020

Once again it was a pleasure dealing with all of Arnie Bauer's service center and customer service staff. In and out quickly and safely. Thank you. More

by KOEHMKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Jessica McCormick, Corey Dockery, Mark Snyder, David Steffan
Nov 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

November 18, 2020

Alex my sales person was very friendly and great to work with. Alex went out of his way to be helpful and do whatever he could to make the experience seem less. More

by WAWA6449
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Nov 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

November 18, 2020

Bill Niebert & the guys are just Great! They take such good care of me and my DTS! Best Service I know of in my lifetime! More

by TMONTGOMERYJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Bill Neibert
Nov 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

November 17, 2020

Adam was very helpful with my car being serviced. I really appreciate his help. He is always kind and goes the extra mile. Thank You More

by CARBREESE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again!

November 17, 2020

My experience yesterday was great! I arrived and was taken on time. This was my first service because I purchased my vehicle in December of 2019. Corey was able to address a concern I had about connecti More

by TUDDIN51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Dockery
Nov 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

November 17, 2020

I like the first class service I always receives from the service department. The check in people are very courteous and very at explaining what work to be done. More

by SAVANAHWM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Nov 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again!

November 17, 2020

Great dealership, Adam was a true professional at his job. Very good service department. Fix my car very quickly. Will keep doing business with this service . More

by dweave02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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