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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
November 17, 2020
Great dealership, Adam was a true professional at his job. Very good service department. Fix my car very quickly. Will keep doing business with this service . job. Very good service department. Fix my car very quickly. Will keep doing business with this service . More
by dweave02
Verified CustomerEmployees Worked With
Adam Estes
November 16, 2020
Service was excellent I will refer customers to Arnie Bauer in the future. Thank you so much for providing excellent customer service. Hope to see you for my next service. Bauer in the future. Thank you so much for providing excellent customer service. Hope to see you for my next service. More
by DELORESPARKER
Employees Worked With
Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Jessica McCormick, Corey Dockery, Mark Snyder, David Steffan
November 16, 2020
Could not get a response as to status of vehicle. Adam texted saying if I need anything to text him I texted for an update. No response to my three messages. texted saying if I need anything to text him I texted for an update. No response to my three messages. More
by NAYNAYROCKS
Employees Worked With
Adam Estes
November 16, 2020
This dealership was a anchor of my old community in Harvey. they always were good partners and trustworthy I did my research and knew what Suv I was looking for and they delivered without the heavy Harvey. they always were good partners and trustworthy I did my research and knew what Suv I was looking for and they delivered without the heavy service I found at other dealership... .. More
by JSAN267770
Employees Worked With
Alyssa Gomez, Thomas Sinon
November 16, 2020
Customer service representative was not friendly. I felt rushed and ignored.. Service representative was talking to me as he had commission on the bill. I was disappointed. rushed and ignored.. Service representative was talking to me as he had commission on the bill. I was disappointed. More
by CLEVENCK
Employees Worked With
Do not remember name. Waited outside
November 15, 2020
Service Department did a nice job getting my truck taken care of with all the bad weather. All the details of the service were fully explained in advance. care of with all the bad weather. All the details of the service were fully explained in advance. More
by D.STENNING
Employees Worked With
Mark Diehl, Mike Werner
November 14, 2020
Amazing dealership with and amazing team that gave me exceptional costumer service... I wish I would have bought my personal vehicle from this dealership instead of South Oak Dodge exceptional costumer service... I wish I would have bought my personal vehicle from this dealership instead of South Oak Dodge More
by Elijah.j.handy
Employees Worked With
Adam Estes
November 11, 2020
Our truck check engine light kept going on and off but we were able to pull a code. Adam was able to get us in quickly set up a loaner car and his team was able to fix the problem quickly. Truck has been ch were able to pull a code. Adam was able to get us in quickly set up a loaner car and his team was able to fix the problem quickly. Truck has been check engine free since and running good. Thank you! More
by MP
Employees Worked With
Adam Estes
November 11, 2020
Best of the best. The owner Darrin is the absolute best car dealer I have ever met. I will recommend this dealership to all I know. Lastly I live in Texas and flew to Chicago to buy my truck from Bauer car dealer I have ever met. I will recommend this dealership to all I know. Lastly I live in Texas and flew to Chicago to buy my truck from Bauer. That’s how awesome they are. More
by FRANKFORTWARRIORS
Employees Worked With
Darrin Bauer, Bret Pechtold
November 11, 2020
Took my Sierra Denali to the Collison Center to repair damage to my front fender. Great communication was given on the repair and the work done looks good. Thank You! damage to my front fender. Great communication was given on the repair and the work done looks good. Thank You! More
by JD
Employees Worked With
Toby,
