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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
September 22, 2020
Mark was my service representative and he was excellent. He informed me of the work to be done and was very courteous. I am handicapprd and he was very supportive and courteous. He informed me of the work to be done and was very courteous. I am handicapprd and he was very supportive and courteous. More
by sizzlinsyl
Verified CustomerEmployees Worked With
Mark Diehl
September 22, 2020
Everyone I have dealt with has been knowledgeable and kind. Any question I had was answered. I felt like everyone was there to make your visit pleasant kind. Any question I had was answered. I felt like everyone was there to make your visit pleasant More
by snucks1
Employees Worked With
Norm Mitchell, Mark Diehl, Bill Neibert
September 19, 2020
I trust the people that work at the dealership. So far they have treated me nice and fair. The price is fair also. I don't worry about being cheated. they have treated me nice and fair. The price is fair also. I don't worry about being cheated. More
by FRAZIERMCGEEJR
Employees Worked With
Bill Neibert
September 18, 2020
Great service yesterday!Mike was exceptional!! I could Great service yesterday! Mike was exceptional!! I could not imagine a smoother service visit. Thanks again Mike!!! These are extra words to meet Great service yesterday! Mike was exceptional!! I could not imagine a smoother service visit. Thanks again Mike!!! These are extra words to meet the requirements. :) More
by CGRAHAM10
Employees Worked With
Mike Werner
September 18, 2020
Great experience ! Rowland Laird is exceptional sales rep. Everyone did all they could to minimize our time there and address our concerns & needs. We really appreciated the effort put forth to pro rep. Everyone did all they could to minimize our time there and address our concerns & needs. We really appreciated the effort put forth to provide a second key/remote while we were in town. More
by MARTYANDJAN
Employees Worked With
Glen, Rowland Laird, Adam Estes
September 17, 2020
I’ve had the worst experience ever. Once having my car and making up a certain thing about being wrong. The part went out. I now have to bring my car back. I will definitely file a law suit against Arnie and making up a certain thing about being wrong. The part went out. I now have to bring my car back. I will definitely file a law suit against Arnie Bauer ASAP. More
by Shan6560
Employees Worked With
Corey Dockery
September 17, 2020
Great deal and great service! Very easy process and felt like I was getting the best deal the first time, rather than going back and forth like other dealers. like I was getting the best deal the first time, rather than going back and forth like other dealers. More
by TEAGAN.BARNES
Employees Worked With
Glen , Bret Pechtold, David Brdar
September 17, 2020
Very disappointed ordered window deflectors for my SUV XT 5.Had them put on 2 different times didn’t work Thought my window broke when I tried to close my window. Hopefully in future will make them to fit. 5.Had them put on 2 different times didn’t work Thought my window broke when I tried to close my window. Hopefully in future will make them to fit. More
by NANCY-SULLIVAN
Employees Worked With
Bill Neibert
September 16, 2020
Henry was very knowledgeable of his product and Customer service friendly, I would recommend Arnie & Bauer car dealership to my friends . Thanks To Mr Henry service friendly, I would recommend Arnie & Bauer car dealership to my friends . Thanks To Mr Henry More
by KIPP828
Employees Worked With
Henry Horton
September 15, 2020
Friendly and efficient. It was very clean in the waiting area and restroom. Mark was courteous in opening the door for me. In these times, we need kindness and respect. I felt that throughout my visit. Than area and restroom. Mark was courteous in opening the door for me. In these times, we need kindness and respect. I felt that throughout my visit. Thank you. More
by gi
Employees Worked With
Mike Werner
