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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
August 27, 2020
Have purchased all my cars from Bauer! Have a good relationship with all the service writers - greet me by first name. Darrin - one of the owners is very pleasant and treats you as a friend - not a c relationship with all the service writers - greet me by first name. Darrin - one of the owners is very pleasant and treats you as a friend - not a customer. More
by Connie
Employees Worked With
Adam Estes, David Steffan
August 27, 2020
Good experience Mark Diego was great!!!!!!! I would recommend him and gmc and Arnie Bauer to my friends and family for service and buying a vechicle recommend him and gmc and Arnie Bauer to my friends and family for service and buying a vechicle More
by QUALITYCARECENTER
Verified CustomerEmployees Worked With
Mark Diehl
August 27, 2020
Good service and my service guy is always great Bill is amazing and knowledgeable. Give him a raise. Great job. Great dealer ship 💯🎯. Thank you for the service amazing and knowledgeable. Give him a raise. Great job. Great dealer ship 💯🎯. Thank you for the service More
by Lanise Robinson mcdonald
Employees Worked With
Bill Neibert
August 27, 2020
Great professional service always treated like family. From sales , management team to service always very attentive to our needs. Thanks for making my family feels at home . Tom you are the best. From sales , management team to service always very attentive to our needs. Thanks for making my family feels at home . Tom you are the best. More
by JOSED0102
Employees Worked With
Thomas Sinon, David Brdar, Corey Dockery
August 27, 2020
Had a very good meeting yesterday at Arnie Bauer Buick for my first time since purchasing auto last November. They examined the entire car from front to back. They guaranteed me it would not take over 1 h for my first time since purchasing auto last November. They examined the entire car from front to back. They guaranteed me it would not take over 1 hour and they were right on time! More
by GINLANDO94
Employees Worked With
Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Jessica McCormick, Corey Dockery, Mark Snyder, David Steffan
August 23, 2020
I was very disappointed at the lack of safety precautions during this pandemic. There was no sanitizing products anywhere no masks unless you requested them to wear one. No social distancing being practiced during this pandemic. There was no sanitizing products anywhere no masks unless you requested them to wear one. No social distancing being practiced at all. The sales guy whom never introduced himself made a comment "he didn't know anyone with it" well dude my husband and i do. Only reason i stayed, i came for the car i wanted and was in a hurry to get out of there. The sales guy next to us had customers no mask he asked them if he had to wear one they said no his response yes thank you it's unnecessary. The blatant disregard for others safety I was speechless. You all keep sending me these surveys to do now here you go ok. I don't know who the guy was your survey is making me choose someone i don't know. More
by LAVENIAYATES
Employees Worked With
They never introduced their self
August 22, 2020
Efficient, Fast, and Complete is how I describe the service I receive every time I visit, Courteous service personnel too! No Complaints so far ever! service I receive every time I visit, Courteous service personnel too! No Complaints so far ever! More
by WIFEN
Employees Worked With
Mark Diehl, Mike Werner
