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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

May 11, 2020

The staff was professional and easy to work with! I would rate them as good and easy to do business with!! I will go back More

by TD6613
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, David Brdar
May 12, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 11, 2020

Very helpful. Courteous service people. I was in and serviced in a very quick manner. I was able to browse through the show room floor. More

by DJS55
Recommend Dealer
Yes
Employees Worked With
Adam Estes
May 12, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

May 10, 2020

I was at the dealership for my oil change and it went well as it always does. I would not think of going any other place for service or buying a new car. More

by msshang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, David Steffan
May 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Cadillac and we hope to see you again soon!

May 08, 2020

I like almost everything about the dealership - the sales people and the service reps are top notch and professional. My one concern is the time it takes for routine service such as an oil change or tire rot More

by MAGERAL
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mark Diehl, JOSEPH Gromala
May 08, 2020

Best service ever! Everyone made sure they were protected and there was plenty of sanitizer. I expect the best because I always have received the best! More

by BOOGIE.WILLS
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 08, 2020

Good quick work I was in and out without any issues, I would refer ARnie Bauer over to anyone for a new car and for servicing their vehicle. More

by MAURICE.NUTALL
Recommend Dealer
Yes
Employees Worked With
Adam Estes
May 07, 2020

Was given a few different bills all much more than previously quoted. Finally got the accurate bill. The process took far too long and I needed to watch every line item on the bill as it was different More

by GMC customer
Recommend Dealer
No
Employees Worked With
Corey Dockery
May 27, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We apologize for all of the confusion. We normally do not have this happen, and sorry for any inconvenience. If you need anything else in the future, please let us know.

May 05, 2020

Our sales person, Alex, was very friendly and courteous. It was a pleasure working with him. He was knowledgeable about the vehicle and programmed the phone. More

by HANK25715
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
May 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found Alex to be so knowledgeable and helpful! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 04, 2020

Courteous,prompt,honest with no pressure and no problems.I love my ELR. They returned my car cleaner than when I brought it to them . More

by PLAMBIN
Recommend Dealer
Yes
Employees Worked With
Trina , Corey Dockery
May 05, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2020

Always timely and great service. Can get appointments when I need it. The service I received and the knowledge from the great service staff is refreshing More

by Cecil
Recommend Dealer
Yes
Employees Worked With
Mike Werner, Bill Neibert
May 05, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

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