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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

January 29, 2020

Love Arnie Bauer service dept. Always well taken care. Love Arnie Bauer service dept. Always well taken care. Prompt and courteous. Service is always spot on. Thank you Bill Neibert for all your help. More

by MENCHER21
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. Safe travels!

January 29, 2020

Great Service Great service as usual. Mark Diehl was prompt and helpful. Technician who went out for a ride to hear rattle identified the cause and it was corrected More

by DJLBYRNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jan 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

January 29, 2020

I researched the symptoms and recommended actions from GM regarding my truck. This dealership failed to follow the diagnostics needed to make the repairs that are needed. I will take it to a dealership that More

by VETTC62008
Recommend Dealer
No
Employees Worked With
Bill Neibert
Jan 29, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We are glad you found some additional information. Maybe there is something we missed or was misunderstood by us. We would be happy to take another look if you allow us. We will have the service department reach out to you. Thank you for your feedback.

January 29, 2020

Fantastic! Very caring and attentive staff and always willing to help. They were not pushy and were willing to have more than one meeting to make a deal. Great d More

by mudtruck75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Vanderlaan
Jan 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

January 28, 2020

Excellent Service, Without an Appointment I recently visited this dealership to have part replaced on my Escalade. I did not have an appointment, but the service rep Corey was able to get the More

by DWILSON41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Jan 30, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2020

Experience was great, as always Service was timely, courteous and complete, The experience was great, as always. We have been buying our vehicles here and always have them serviced More

by DEBORAH.MCILVAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert
Jan 29, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2020

Great!!! Adam did everything possible in my behalf. The company approved a part that I feel should have not gone out in the first place. More

by VANESSADMATTHEWS
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jan 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

January 26, 2020

between Dave and Brett experience was great, as usual. Bought many vehicles through Arnie Bauer, specifically Brett Pecthold, always professional and no nonsense. I will keep coming back, due to their know More

by JOSEPHJOLIVIERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, David Brdar, Adam Estes
Jan 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2020

Professional ,courteous ,and thourogh Mark the service representative was courteous , and professional ; he helped me to identify a spare tire kit I am thinking of buying .I have never bee More

by CARMEN_CHIDICHIMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mark Diehl, Adam Estes, Bill Neibert
Jan 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2020

Service was great! Adam took care of me right away, identified the problem and had my tire fixed!! Thank you. This dealership is A-OKAY in its service. More

by WANDAR132
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jan 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

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