
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Love Arnie Bauer service dept. Always well taken care. Love Arnie Bauer service dept. Always well taken care. Prompt and courteous. Service is always spot on. Thank you Bill Neibert for all your help. Love Arnie Bauer service dept. Always well taken care. Prompt and courteous. Service is always spot on. Thank you Bill Neibert for all your help. More
Great Service Great service as usual. Mark Diehl was prompt and helpful. Technician who went out for a ride to hear rattle identified the cause and it was corrected Great service as usual. Mark Diehl was prompt and helpful. Technician who went out for a ride to hear rattle identified the cause and it was corrected within a couple of hours. More
I researched the symptoms and recommended actions from GM regarding my truck. This dealership failed to follow the diagnostics needed to make the repairs that are needed. I will take it to a dealership that regarding my truck. This dealership failed to follow the diagnostics needed to make the repairs that are needed. I will take it to a dealership that is interested in doing the testing recommend by GM. More
Fantastic! Very caring and attentive staff and always willing to help. They were not pushy and were willing to have more than one meeting to make a deal. Great d Very caring and attentive staff and always willing to help. They were not pushy and were willing to have more than one meeting to make a deal. Great dealership with great people. Ricky was very nice and easy to do business with. Very happy with the service we received. More
Excellent Service, Without an Appointment I recently visited this dealership to have part replaced on my Escalade. I did not have an appointment, but the service rep Corey was able to get the I recently visited this dealership to have part replaced on my Escalade. I did not have an appointment, but the service rep Corey was able to get the work done quickly. He kept me informed throughout the process, and Thanks me for my patience. Thank you Corey for making my Arnie Bauer experience a pleasant one. More
Experience was great, as always Service was timely, courteous and complete, The experience was great, as always. We have been buying our vehicles here and always have them serviced Service was timely, courteous and complete, The experience was great, as always. We have been buying our vehicles here and always have them serviced here. Staff is always professional and helpful. More
between Dave and Brett experience was great, as usual. Bought many vehicles through Arnie Bauer, specifically Brett Pecthold, always professional and no nonsense. I will keep coming back, due to their know Bought many vehicles through Arnie Bauer, specifically Brett Pecthold, always professional and no nonsense. I will keep coming back, due to their knowledge to know what I need. More
Professional ,courteous ,and thourogh Mark the service representative was courteous , and professional ; he helped me to identify a spare tire kit I am thinking of buying .I have never bee Mark the service representative was courteous , and professional ; he helped me to identify a spare tire kit I am thinking of buying .I have never been disappointed with the service department since I began buying cars from from this store in 1999 . More
Service was great! Adam took care of me right away, identified the problem and had my tire fixed!! Thank you. This dealership is A-OKAY in its service. identified the problem and had my tire fixed!! Thank you. This dealership is A-OKAY in its service. More