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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

December 11, 2019

Worst Service Department Ever Overpriced Work, Terrible Customer Service & Lack Of Respect Toward Customers! This Is The Last Dealer That i Would Ever Take My Car To Again For Anyt More

by BatManBuick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Featherston, Adam Estes
Dec 26, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We are sorry to hear how you feel, if you would like to contact our service manager in regards to your experience, you can reach him at 708-720-2000. His name is Bill Featherston. If there is anything we can do, we would love to hear it.

December 11, 2019

Could not ask for more In on monday evening home Tuesday evening repairs done. Great loner car to get to work with. I just made one phone call to Bill and he took care of ev More

by Cmic
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
December 10, 2019

Complimentary Service Appt Great service! Scheduling was easy, service was timely and the appointment overall went well. Mike was also great!! He registered my vehicle quickly More

by reginayorear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brdar, Mike Werner
December 10, 2019

Gift for wife The service and price was very affordable and David made sure I got the best deal as with the previous vehicle I purchased before this one More

by BIGPOP5-0 @ att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, David Brdar
December 10, 2019

Went in for service Service dept is amazing! The mechanic even came out to talk to me and the sales dept is awesome as well. They listen to your wants and needs and aren’ More

by KeriV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Bill Neibert
December 10, 2019

Good Professional Service I greatly appreciate the service provided by my service guy Bill Niebert. Bill is always helpful, patient, and professional when I bring I my vehicle More

by KYNITHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
December 09, 2019

This is what good service is like. As always..service was great, fast and easy. All of the guys in the service dept are knowledgeable, polite and always go above and beyond!! More

by tommyg628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner, Adam Estes
December 09, 2019

Rear differential issue I had an issue with some service performed on my vehicle. The dealership took full responsibility, supplied me with a loaner vehicle and repaired my c More

by 3zkustoms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Featherston, Adam Estes
December 09, 2019

I had a wonderful experience at the Arnie Bauer Buick/GMC I enjoy the area where the patrons sit to wait for their cars being serviced and the fact that you can look at other new vehicles while you are in the More

by JACQUELINE622002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
December 06, 2019

First vehicle service Professional, courteous and serviced my vehicle quickly. This was my first time there since purchasing my Terrain and it was a pleasant experience and More

by DERREK54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina Christensen, David Brdar, David Becker, Bill Neibert
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