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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,099 reviews
November 23, 2019
service Mike was very plesent to work with he was knowledgeable of what I was there for everything was done In timely manner and car was washed when returned Mike was very plesent to work with he was knowledgeable of what I was there for everything was done In timely manner and car was washed when returned to me and answered all my questions More
by JRD4J
Verified CustomerEmployees Worked With
Mike Werner
November 22, 2019
Great service. Friendly people and timely service! They work hard at getting you in and out in a timely manner! They also checked to make sure of any new notices for Friendly people and timely service! They work hard at getting you in and out in a timely manner! They also checked to make sure of any new notices for service that I was not aware of! More
by revamos
Employees Worked With
Bill Neibert
November 22, 2019
Service Arrived before my appointment, got checked in.Oil change and other maintenance services performed in a reasonable amount of time. Requested a car wash Arrived before my appointment, got checked in.Oil change and other maintenance services performed in a reasonable amount of time. Requested a car wash although it was rainy weather. More
by WPNICHOLS
Employees Worked With
Mike Werner
November 22, 2019
Buying a used car Drew treated Us good, and when We had a few concerns they were dealt with right away. I always want to get the best deal I can, I think I did ok We we Drew treated Us good, and when We had a few concerns they were dealt with right away. I always want to get the best deal I can, I think I did ok We were able to negotiate on the price. More
by MAX.CARLISLE
Employees Worked With
Drew Mclaughlin
November 21, 2019
Thanks for a merry Christmas! Thanks for everything! I'll be back! You helped make the a joyous holiday! Tom took the time to listen. David Becker took time to help me listen Thanks for everything! I'll be back! You helped make the a joyous holiday! Tom took the time to listen. David Becker took time to help me listen Alyssa took time to help me understand Joe found just what I needed Mike provided excellent service and information More
by JETTDW
Employees Worked With
Alyssa Gomez, David Brdar, Tom Pagoria, Alyssa Farkas, David Becker, Mike Werner, JOSEPH Gromala
November 20, 2019
Terrible service In August I came and I saw my car sitting sitting for 45 mins in the lot complete before they called me to get it. Now yesterday I saw my car sittin In August I came and I saw my car sitting sitting for 45 mins in the lot complete before they called me to get it. Now yesterday I saw my car sitting in the lot for an hour and the service guy never came and got me so after an hour i went to him and he said ‘oh yeah let me take care of you’ after I already waited an hour in the waiting room and got tired of looking at my car sitting there for an hour. This is ridiculous to have to wait that long after your car is completed to get your vehicle. I don’t think i will be returning. More
by rdearm1
Employees Worked With
Mike Werner
November 20, 2019
Could not ask for more One five minute phone call and I had my loaner and they had my car. They are fast and very friendly. All of the service writers are very good at there One five minute phone call and I had my loaner and they had my car. They are fast and very friendly. All of the service writers are very good at there jobs. More
by Cmic
Employees Worked With
Mark Diehl, Bill Neibert
November 19, 2019
HVAC control module The service was great considering the part needed to repair the vehicle was delayed due to the GM strike. The problem was fixed in a timely manner. The service was great considering the part needed to repair the vehicle was delayed due to the GM strike. The problem was fixed in a timely manner. More
by PBROWN111
Employees Worked With
Bill Neibert
November 18, 2019
New Tires Mark in Service Dept was responsive with scheduling and I was able to get the tires replaced during the week and avoid a Saturday morning sitting in t Mark in Service Dept was responsive with scheduling and I was able to get the tires replaced during the week and avoid a Saturday morning sitting in the shop. Courtesy vehicle was a nice touch. More
by GWIZ24
Employees Worked With
Mark Diehl
November 18, 2019
Fast and efficient It was great! They had me in and out on a Friday afternoon for a recall on my car. It took probably 20 minutes for them to service my car. It was great! They had me in and out on a Friday afternoon for a recall on my car. It took probably 20 minutes for them to service my car. More
by CSUMMIE1
Employees Worked With
Mike Werner
