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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

November 11, 2019

Service Excellent service.. dependable. We went in for an oil change and tire rotation.. they did an great job, even washed our car. We will return! More

by JPKMAL89
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Nov 11, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 11, 2019

All requests were granted professionally Professional and knowledgeable. Mike Werner is who I turn to for all service. If he gets a rare day off I turn to Bill. They are both great asset More

by MRLHUSSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Featherston, Mike Werner, Bill Neibert, JOSEPH Gromala
Nov 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for taking the time to leave us a positive review. We're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.

November 11, 2019

New customer Very friendly hospitality and atmosphere among all of the employees. I appreciate the water and especially the coffee. The showroom, bathrooms and se More

by DOROTHY2041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Nov 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for sharing your positive experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Have an amazing day!

November 08, 2019

Had engine light on and service diagnosed the problem They kept me informed and promptly fixed the problem. Very happy with everyone at the dealership. I would and do refer the dealership to friends More

by Mike69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Steffen , Bill Neibert
Nov 11, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 07, 2019

Smooth transition I had a lease with 4 payments left and Arnie Bauer called to take me out of the remaining payments to get into a new car and lease. When I got there t More

by JOHNFINNIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Angie Chalmers, Bret Pechtold, Thomas Sinon
Nov 10, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC. We look forward to your next visit! Take care!

November 05, 2019

Car fixed but extremely expensive I get everything has a cost, and I was provided a loaner which was helpful but with no finance options I took a huge loss that was unplanned for in my More

by Brevans1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Neibert
Dec 02, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for the review. That is something we can look into for the future. We are always looking at ways to improve and maybe this could be one. We appreciate the feedback, if you ever need anything else, please let us know.

November 05, 2019

Regular Maintenance The only dealership I go to for service! Friendly and honest mechanics are hard to come by. Price match of other dealers prices. Comfortable waiting a More

by VLTGOLDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Mike Werner, Adam Estes, Bill Neibert
Nov 08, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review!

November 04, 2019

Good experience Tom Simon did a great job. The dealership did not have the truck I was looking for. They immediately did a dealer trade and was able to get the one I More

by GHANIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
Nov 06, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 04, 2019

Professional As soon as I walked in they greeted me and was very polite. Mark checked my car out. He told me my car was due for three other things needed to be don More

by UNITYRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Nov 06, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 02, 2019

Great place, Great Staff, very helpful people!!!! The staff was very warm and friendly!!! They listen to every need that I had with my future vehicle . They executed like a team targeting my needs get More

by GEE3434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Mike Werner
Nov 03, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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