
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Filter Reviews by Keyword
By Type
Showing 2,099 reviews
Service Excellent service.. dependable. We went in for an oil change and tire rotation.. they did an great job, even washed our car. We will return! Excellent service.. dependable. We went in for an oil change and tire rotation.. they did an great job, even washed our car. We will return! More
All requests were granted professionally Professional and knowledgeable. Mike Werner is who I turn to for all service. If he gets a rare day off I turn to Bill. They are both great asset Professional and knowledgeable. Mike Werner is who I turn to for all service. If he gets a rare day off I turn to Bill. They are both great assets More
New customer Very friendly hospitality and atmosphere among all of the employees. I appreciate the water and especially the coffee. The showroom, bathrooms and se Very friendly hospitality and atmosphere among all of the employees. I appreciate the water and especially the coffee. The showroom, bathrooms and service department are very clean. More
Had engine light on and service diagnosed the problem They kept me informed and promptly fixed the problem. Very happy with everyone at the dealership. I would and do refer the dealership to friends They kept me informed and promptly fixed the problem. Very happy with everyone at the dealership. I would and do refer the dealership to friends More
Smooth transition I had a lease with 4 payments left and Arnie Bauer called to take me out of the remaining payments to get into a new car and lease. When I got there t I had a lease with 4 payments left and Arnie Bauer called to take me out of the remaining payments to get into a new car and lease. When I got there they had the car already and paperwork, Brett looked at the old car and gave me an explanation on everything that needed to be done. Tom, my salesman had the paper work all ready. I signed all the paperwork he needed and went into the finance office where Jeff had all the financial paperwork ready. Thank you to Brett, Allyssa, Tom, Angie and Jeff for making me feel like home. Everyone was pleasant, smiled and went out of their way to make it a smooth transition. More
Car fixed but extremely expensive I get everything has a cost, and I was provided a loaner which was helpful but with no finance options I took a huge loss that was unplanned for in my I get everything has a cost, and I was provided a loaner which was helpful but with no finance options I took a huge loss that was unplanned for in my budget. More
Regular Maintenance The only dealership I go to for service! Friendly and honest mechanics are hard to come by. Price match of other dealers prices. Comfortable waiting a The only dealership I go to for service! Friendly and honest mechanics are hard to come by. Price match of other dealers prices. Comfortable waiting area. More
Good experience Tom Simon did a great job. The dealership did not have the truck I was looking for. They immediately did a dealer trade and was able to get the one I Tom Simon did a great job. The dealership did not have the truck I was looking for. They immediately did a dealer trade and was able to get the one I wanted. No hassles and were very accommodating. More
Professional As soon as I walked in they greeted me and was very polite. Mark checked my car out. He told me my car was due for three other things needed to be don As soon as I walked in they greeted me and was very polite. Mark checked my car out. He told me my car was due for three other things needed to be done on my car but I didn’t have the money. He gave me s list and the prices of those other things to be done and I told him I’ll come back as soon as I can get the money together! I really appreciated that he told me the amounts I needed to bring in next time I come in. More
Great place, Great Staff, very helpful people!!!! The staff was very warm and friendly!!! They listen to every need that I had with my future vehicle . They executed like a team targeting my needs get The staff was very warm and friendly!!! They listen to every need that I had with my future vehicle . They executed like a team targeting my needs getting me in my price range. I want to thank everyone one there especially Angie for making this the best care buying experience I ever had...Thank you David More