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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

November 01, 2019

see my review below Service was fast and courteous even thou it was snowing you should automatically provide car wash with service without having to ask for when we first More

by DEACMCD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Nov 03, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We will do our best to improve our service to assist you in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2019

Awesome as always I really enjoyed my visit Arnie Bauer Adam was great the tax in the back always take care of me and make sure my vehicle is safe to drive More

by MIRANDASWINEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 03, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2019

Satisfied with service on heater/ac problem Arnie Bauer Service Center was very helpful and expedient when they took care of my problem with heating and cooling on my Enclave. They were able to More

by dfoxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes
Nov 03, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad we were able to help you out with your vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2019

Great service at Arnie Bauer Great service as always at arnie Bayer. Took the time to find the part needed and got the job done while I was waiting.. thanks!! 5 stars More

by TTLAPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Steffen, Mark Diehl
Nov 03, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2019

Honest not pushy salesman My husband and I had a great experience buying our Escalade. Dave came across very nice, honest and not pushy. My one complaint would be that the batt More

by R1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, David Brdar
Oct 30, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear that you and your husband had a great buying experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2019

Excellent service On a Sunday, my 5 y/o Buick’s chk engine light came on and my car wouldn’t start. Had it towed to the dealership. The next morning I arrived just as t More

by ac
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Mike Werner, Bill Neibert
Oct 30, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC as your first choice for all your automotive needs! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 25, 2019

On Time Professionalism - start to finish Appointment time was honored and service was completed in less than an hour. Lovely clean waiting areas and loved looking at the new cars while I wait More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert
Oct 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

October 25, 2019

People I dealt with are not on the list. Very friendly. My salesman is not on the list of people who helped me. Mike was the salesperson and Jeff was the person who did the financing. More

by C_LAMONTE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
Oct 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you; we appreciate your feedback! Until the next time we meet, take care!

October 24, 2019

Water leaks October 23-2019 i was at the repair shop for a leak in my sunroof. I spoke with David J. Steffens about my concerns, he explain to me what was going o More

by hallo685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor 206 David J Steffens
Oct 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with David. If you have any further questions, please give us a call. We're always happy to help!

October 24, 2019

Oil change The time duration for both the oil change and alignment took only an hour. In previous visits it took an hour and a half just for the oil change so s More

by SCURRAN148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Oct 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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