Arnie Bauer Buick GMC Cadillac

The Best Customer service was excellent, friendly, polite and courteous. Very knowledgeable about the job and trustworthy. They were fantastic. The paint jo Customer service was excellent, friendly, polite and courteous. Very knowledgeable about the job and trustworthy. They were fantastic. The paint job match the color of my suv and no dents. They are the best. I will refer family and friends. More

Excellent service Our 2017 Buick LaCrosse had a dead battery in the garage on a Saturday. We called up to Arnie Bauer Buick & secured an appointment on Monday morning. Our 2017 Buick LaCrosse had a dead battery in the garage on a Saturday. We called up to Arnie Bauer Buick & secured an appointment on Monday morning. Called the service department on Monday morning & obtained a tow for the car. It was determined that car battery needed to be replaced which was done. Everything including the tow was covered by warranty. More

Options I took my car to the collision center. I appreciated Toby the service manager providing two options to address my issue. There was no pressure to ch I took my car to the collision center. I appreciated Toby the service manager providing two options to address my issue. There was no pressure to choose a certain option. Service was done same day. I went with the cheaper option and the end result exceeded my expectations. More

Informative The service guy I talked to was great. It was Saturday, and instead of lying to me, he was honest about expected wait times and made the problem of The service guy I talked to was great. It was Saturday, and instead of lying to me, he was honest about expected wait times and made the problem of a bad battery covered under warranty as enjoyable as possible. More

Service appointment Friendly, timely and efficient experience. My call was answered promptly and the vague recall notice was explained I great detail with assurance that Friendly, timely and efficient experience. My call was answered promptly and the vague recall notice was explained I great detail with assurance that I was safe to drive. Received the appointment time I was looking for and repairs were completed in less than 30 min. More

Dependable Service The personnel staff I have work with are professional and courteous. The dealership is clean and the waiting area is comfortable. During our last ser The personnel staff I have work with are professional and courteous. The dealership is clean and the waiting area is comfortable. During our last service visit, my husband and I walked through the showroom. We saw Norm, who was the sales representative that sold us our 2017 Acadia. He answered all our questions with regard to viewing 2 particular models. He was very helpful a d knowledgeable. More

The service is outstanding. I have been dealing with ARNIE BAUER for over 25 years. I have purchase chiryler impearl (1971) GMC YUKON, GMC TERRAIN (2015) THEY HAVE BEEN GREAT OVE I have been dealing with ARNIE BAUER for over 25 years. I have purchase chiryler impearl (1971) GMC YUKON, GMC TERRAIN (2015) THEY HAVE BEEN GREAT OVER THE YEARS!!!!! More

Not happy The first salesman was not professional. I'll leave it at that.your salesman said when looking at the truck it went through your certified GMC inspect The first salesman was not professional. I'll leave it at that.your salesman said when looking at the truck it went through your certified GMC inspection. So you made me as a customer thinking that I was taking care of. Upon cleaning the tires now after a couple days sitting in the driveway it's got rotten tires. Then I find a rip in the seat all this is costing me money for a $24,000 vehicle.now I have a whole list of stuff. I called and didn't get no where all I wanted was the tires taken care of. Overall the second salesman Andrew was good. GM Certified Inspection what is that. I got taken care of better buying a $10,000 truck at scapel Chevrolet. Thanks for making me an unhappy buyer at Arnie bauer. More

Good visit I took my Acadia in for service and was informed that I would most likely get my car back in 2 days, but it was ready in 1 day. Thank you I took my Acadia in for service and was informed that I would most likely get my car back in 2 days, but it was ready in 1 day. Thank you More

The visit went well I have had unpleasant visits in the past. It seems that there are new employees in the service area that are more customer service oriented. I’m plea I have had unpleasant visits in the past. It seems that there are new employees in the service area that are more customer service oriented. I’m pleased. Came in for an oil change and my check engine light was on. It’s still on. My inspection report showed no engine problems. I will return to see about the engine light. Thought the light would go out after the oil change or be informed of an engine problem. More