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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
September 11, 2019
Highly recommend Had body work done on my 2014 Chevy Cruz Complete professionals Toby handled everything from dealing with the insurance to scheduling the work H Had body work done on my 2014 Chevy Cruz Complete professionals Toby handled everything from dealing with the insurance to scheduling the work Highly recommend More
by Tj
Verified CustomerEmployees Worked With
Toby Novak
September 11, 2019
Great dealership and personnel to work with. This has been my go-to dealer for many years. Always great pricing and service. Darren Bauer and Bret Pechtold always surround themselves with a ter This has been my go-to dealer for many years. Always great pricing and service. Darren Bauer and Bret Pechtold always surround themselves with a terrific staff. More
by MARK5
Employees Worked With
Bret Pechtold, Thomas Sinon
September 09, 2019
Little rough transmission trouble!!! Adam was on top of my problem with my truck. He told everything that I needed to know and was very helpful. He also told me each step of what was goin Adam was on top of my problem with my truck. He told everything that I needed to know and was very helpful. He also told me each step of what was going on. Top notch!!!!! More
by JSTKRUZN73
Employees Worked With
Adam Estes
September 09, 2019
Oil change Mike , in the service department very nice explain everything in details and all informed me what service my vehicle will need along with cost and tim Mike , in the service department very nice explain everything in details and all informed me what service my vehicle will need along with cost and time . More
by CKINGFOX
Employees Worked With
Tom Pagoria, Mike Werner, Adam Estes
September 09, 2019
Oil change Adam was very friendly. He made me aware of current issues with my brakes and tires and provided me with estimates. I would’ve appreciated more detail Adam was very friendly. He made me aware of current issues with my brakes and tires and provided me with estimates. I would’ve appreciated more detail with service I had. Overall, Adam did give great customer service. More
by Blessed
Employees Worked With
Adam Estes
September 09, 2019
Professional. efficient. clean. The staff is very knowledgeable and professional. the process is very efficient. the waiting area is comfortable and clean. I do prefer the The staff is very knowledgeable and professional. the process is very efficient. the waiting area is comfortable and clean. I do prefer the form that specifies all the check points that were made and their status but I did not receive that one this visit. More
by MARGARETHARRIS38
Employees Worked With
Sorry. I don’t recall names.
September 09, 2019
Maintenance by a trusted friend Just want to time time to thank for the superior service on my vehicle. It’s now seven years off the assembly line with 111000 miles and still runnin Just want to time time to thank for the superior service on my vehicle. It’s now seven years off the assembly line with 111000 miles and still running smooth. Thanks to you. Hope to see again in 5000 mile😊 More
by WILLIEGAINESJR
Employees Worked With
Adam Estes, Bill Neibert
September 05, 2019
Repair to my Buick Brought my Buick Encore in for service and also check for heater operation. Found Coolant leak in turbo coolant lines. Repair made system works as des Brought my Buick Encore in for service and also check for heater operation. Found Coolant leak in turbo coolant lines. Repair made system works as designed. More
by ADRGOLFER
Employees Worked With
Bill Neibert
September 04, 2019
0 Stars They allowed someone to take my keys. I waited over an hour After I was notified. Not accommodating to me before or after my keys were carelessly al They allowed someone to take my keys. I waited over an hour After I was notified. Not accommodating to me before or after my keys were carelessly allowed to be taken. The intake person would not allow me to use a discount coupon from Arnie Bauer because I did not physically have it. NEVERMIND I had been allowed to before. I had to notify the service manager because they did not. The service manager achieved more once he became involved, but still. I would have given 0 stars but the survey made me give at least 1. Tell me your true feelings. More
by Tommyh
Employees Worked With
Bill Featherston, Bill Neibert
September 04, 2019
All good! Not a problem scheduling or getting a time that was convenient for me! As always service was great and timely- in and out as promised on time! Not a problem scheduling or getting a time that was convenient for me! As always service was great and timely- in and out as promised on time! More
by revamos
Employees Worked With
Tom Pagoria, Bill Featherston, Mark Diehl, Bill Neibert
