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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

August 20, 2019

First impression was terrible but Rick in sales able to over Would never work w Alyssa there again. Terrible customer service. Rick and Trina were great once I was able to make a deal for the car I wanted. More

by CWILLS671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick and Trina , Alyssa Gomez
Aug 31, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are glad you were able to make the deal that you wanted and ended up happy in the end. I am sorry your experience with some of the staff was not the most pleasant, that is not the feeling people normally get. If there is anything we can do in the future, let us know. Thank you again.

August 20, 2019

Filter replacement Great service , fast and friendly always explain in details of what's being done on my vehicle. Clean environment. Courteous shuttle available if nee More

by CKINGFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pagoria, Mike Werner, Adam Estes
August 19, 2019

Great,Quality It was a pretty good job I would recommend 10/10! Left my truck looking like brand new and for a good price would recommend!! More

by Pedrodel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Thomas Sinon, Henry Horton, Rowland Laird, Tom Pagoria, Alex Cleetus, David Becker, Bill Featherston, Mark Diehl, Bill Neibert
Aug 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for sharing your positive experience. We are happy your truck left looking brand new! We can't wait to see you again.

August 17, 2019

A 1 service department!!! Great sales stall! I had my leased SRX in for service and everything was covered by warranty. I decided to purchase the vehicle while it was being serviced and the enti More

by MBRANDON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Mike Werner
Aug 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2019

Great customer service Norm helped me purchase my truck and he was awesome all the way to the end. And the accountant that I signed papers with was wonderful and explained e More

by NIYAHBABYCSB21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mark Diehl, Mike Werner
Aug 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your comments. Congratulations on your new truck! We are happy Mike and Mark took great care of you. We hope you have a great day!

August 16, 2019

Excellent customer service. I’ve had the same representative since owning my vehicle. Bill knows me and that I expect excellent service., which has kept my vehicle in excellent c More

by Joneschgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Aug 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for the 5 star review. We are proud Bill always take great care of you! We look forward to seeing you again.

August 15, 2019

The Arnie Bauer Experience Arnie Bauer Buick GMC Cadillac is a first class dealership who knows how to take care of customers and well meet all of your demands plus go above and More

by David Dent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Patton, Bret Pechtold, Henry Horton, Norm Mitchell, Tom Pagoria, Alex Cleetus, Bill Featherston, Mark Diehl, Adam Estes, JOSEPH Gromala
Aug 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2019

Great service great work I’ve been coming to Arnie Bauer for 11 years with this vehicle and I have absolutely no complaints with the service. Everyone I’ve dealt with is ve More

by FRANKLINCUSHIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Mike Werner
Aug 16, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

August 13, 2019

“My car is finished already” Arnie Bauer Service offers affordable options for maintenance and repair. The FREE WiFi makes the time waiting seem so short. Everything done to my ca More

by KLONOKID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Aug 16, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience. We appreciate everything Arnie did for you! We can't wait to see you again.

August 13, 2019

Body work Excellent work done in a timely manner. Great customer service. Reasonable pricing, attention to detail was very evident. Process was also clearly com More

by Ctrell52072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Novak
Aug 16, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for the 5 star review. We always strive to give you awesome service at a reasonable price. We look forward to seeing you again.

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