
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Always a pleasure to come to Arnie Bauer for service. Mike W.!!! I've had my Escalade serviced at Arnie Bauer for 4 years and have enter acted with several representatives. They are all knowledgeable and Mike W.!!! I've had my Escalade serviced at Arnie Bauer for 4 years and have enter acted with several representatives. They are all knowledgeable and efficient. However, Mike is by far my favorite. His knowledge, kindness and attention to detail set him apart. His ability to read my mind, anticipate my concerns and assist in planning service concerns, sets Mike apart from his co-workers. I will be honest. I'm not easy to please and not easily impressed. Bravo, Mike W. Job well done...consistently. More
Excellent Arnie Bauer is Fantastic. I would recommend The financial manager Trina has a great professional personality. She works hard to get your deal done Arnie Bauer is Fantastic. I would recommend The financial manager Trina has a great professional personality. She works hard to get your deal done quick. More
Service/ Repair Customer Service was excellent and friendly. Return call notification for ordered part was exceptional. Scheduling the return visit to replace the d Customer Service was excellent and friendly. Return call notification for ordered part was exceptional. Scheduling the return visit to replace the damaged part was easy and was coordinated with my schedule and what was easiest and more convenient for me. More
Great service, professional friendly staff Went infor oil change on8/9 with appointment for 8:30am. Got taken care of on time, also rotated tires and got a complimentary car wash. These guys ar Went infor oil change on8/9 with appointment for 8:30am. Got taken care of on time, also rotated tires and got a complimentary car wash. These guys are great! More
Outstanding People of there word they do what they say. Very polite Staff have been going to them for over tens years!! And Will continue to Service consultant People of there word they do what they say. Very polite Staff have been going to them for over tens years!! And Will continue to Service consultant Mike Werner is the best 5 stars to him. More
Service was quick and efficient Service was easy to schedule and check in was done efficiently Required work was done satisfactory Shuttle was excellent and was done in a profess Service was easy to schedule and check in was done efficiently Required work was done satisfactory Shuttle was excellent and was done in a professional manner More
Service Great job didn’t take long , great professionals, would recommend to anyone. Will always come back to Arnie Bauer Cadillac for all my sales and servic Great job didn’t take long , great professionals, would recommend to anyone. Will always come back to Arnie Bauer Cadillac for all my sales and service More
Fixed it just like expected Had problem connecting phone to the car when we picked it up. Went straight to service center, they diagnosed it and said the radio needed to he rep Had problem connecting phone to the car when we picked it up. Went straight to service center, they diagnosed it and said the radio needed to he replaced. Gave us a loaner and had it replaced in 2 days. Never had to use their service center before with our first car but they haven't disappointed. More
Friendly service Nice salesman and a ok price plus it was fast putting a deal together but interior of the Cadillac was dirty/not detailed also my driver mirror came Nice salesman and a ok price plus it was fast putting a deal together but interior of the Cadillac was dirty/not detailed also my driver mirror came scratched and passenger mirror black plastic piece is cracked but other than that everything was great and friendly service More
Thank you This was my first visit. Adam was awesome. He was very helpful. All of the team that I encountered trested my son and I wonderfully. I will be returni This was my first visit. Adam was awesome. He was very helpful. All of the team that I encountered trested my son and I wonderfully. I will be returning from here on. More