
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Comfortable Experience Brought my 2017 Escalade in with an unknown issue I didn’t know what it was the Tech didn’t know what it was and the service writer Adam didn’t know b Brought my 2017 Escalade in with an unknown issue I didn’t know what it was the Tech didn’t know what it was and the service writer Adam didn’t know but he was determined to figure it out he wouldn’t release my car without giving me a quality product. Adam made sure I had Transportation as long as it took and that little extra effort means a lot to me and I’m sure his other customers More
Fantastic service Dave went out of his way to get my vehicle in, serviced and back to me . It was fast and easy drop off and pick up with loaner vehicle available. Ever Dave went out of his way to get my vehicle in, serviced and back to me . It was fast and easy drop off and pick up with loaner vehicle available. Everyone was very professional and helpful. I would highly recommend this service center. More
Great purchase experience Alex (great guy) assisted us in the purchase of a ATS which we are very happy with and the finance manager was also very helpful our overall experienc Alex (great guy) assisted us in the purchase of a ATS which we are very happy with and the finance manager was also very helpful our overall experience with them was great and would recommend them to anyone looking for a Cadillac. More
Tire problem Came in without an appointment as the receptionist told me to because Ive had a leaking tire. They were kind enough to take me and fix the problem al Came in without an appointment as the receptionist told me to because Ive had a leaking tire. They were kind enough to take me and fix the problem aling with a couple other minor things. Arnie Bauer Service is THE BEST!!!!! More
Speedy, courteous service My oil change and tire rotation went smoothly. My questions were answered adequately, and there was not a long wait. I did however have to make the ap My oil change and tire rotation went smoothly. My questions were answered adequately, and there was not a long wait. I did however have to make the appointment twice. It was not recorded the first time. More
Very good service from all staff Everyone was very polite and considerate of my needs. They finished my job with no problems and a timely manner. I would refer anyone there Everyone was very polite and considerate of my needs. They finished my job with no problems and a timely manner. I would refer anyone there More
Customer service Prompt attention to customers. Excellent explanation by friendly and knowledgeable service representatives of work to be done. But lacking in diversit Prompt attention to customers. Excellent explanation by friendly and knowledgeable service representatives of work to be done. But lacking in diversity, especially in gender diversity. More
On point and efficient facility.Always friendly and curtious Clean and comfortable atmosphere to wait in. The staff is cordial an pleasant all the time,.. on the phone and in person. Always an enjoyable experien Clean and comfortable atmosphere to wait in. The staff is cordial an pleasant all the time,.. on the phone and in person. Always an enjoyable experience More
Miraculous Excellent..staff were proactive.. made potential customers.feel welcome.. timely.through.problem solving approach.. seemed genuinely interested in the Excellent..staff were proactive.. made potential customers.feel welcome.. timely.through.problem solving approach.. seemed genuinely interested in the customer.. patient and very interested in success More
A great experience buying a car Arnie Bauer is great. Everyone was friendly and helpful and knowledgeable about everything I was looking for. I would definitely buy another car here Arnie Bauer is great. Everyone was friendly and helpful and knowledgeable about everything I was looking for. I would definitely buy another car here in the future. More