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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

July 27, 2019

Great way to buy a car I had an awesome experience at Arnie Bauer purchasing a used vehicle. They were willing to deal and worked with me throughout the entire process. Co More

by MEANDLINB
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Jul 30, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2019

Bad service and business Because when someone takes your money and then don’t care and pushes you off to the side that to me is very very bad service More

by CERVANTES.FELIPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone I spoke to kept pushing me off on someone e, Alex Cleetus
Aug 13, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (712) 202-5328. We look forward to hearing from you.

July 26, 2019

Great We have been will buis customer for many years we have bought 4 caddies from him and even though he is gone we have another friend don nagel so w More

by BIGTIGERTM@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don nagel, Will Buis
Jul 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arnie Bauer Buick GMC!

July 26, 2019

Great vehicle Arnie Bauer has taken very good care of me over the years. This is the third vehicle I have gotten from them. They care about their customers and ma More

by MEON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mark Diehl
Jul 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. Thank you so much again for your feedback! We hope you have a great day!

July 26, 2019

Tom Sinon was very informative and helpful. I appreciate that Tom Sinon took the time to show me the Enclave’s numerous features. He was patient and thorough with my questions. I have referred a More

by JABKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
Jul 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

July 25, 2019

Great Service Service is also such a pleasurable experience here at Arnie Bauer. I'm always greeted expeditiously and my concerns are documented quickly and taken c More

by WIFEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Pagoria, Mark Diehl, Bill Neibert
Jul 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team will be happy to hear that we continue to provide you with swift and exceptional service experiences. If you have any further questions, please don't hesitate to reach out! Have a great day!

July 24, 2019

Power Steering Pump Came in for power steering problem. After 2 hours I was told my vehicle needs a power steering pump. It should take about 2 hours. Finally 5 hours lat More

by nvmy68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 26, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review!

July 24, 2019

Excellent service, very friendly help, knowledgeable , great dealership! I would highly recommend them to anyone.. always completed in timely manner. Can’t say More

by Nadine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jul 25, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC. We hope to be of service to you again in the future.

July 24, 2019

2019 Terrain Emergency brake was sticking on my brand new Terrain. Dave immediately provided me with a loaner and had the vehicle towed back for service. Great c More

by GMMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Steffen
Jul 26, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! Thank you again for leaving us this response!

July 23, 2019

Great service! Appreciate the service and follow through from the service teAm. My car was not ready and they provided a loaner. It made for a pleasant experience. More

by AMIEGASAWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jul 24, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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