
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best dealership for no pressure sales. Second purchase I'll I really hate arriving at dealerships where sales people are hanging around outside the doors waiting for someone to arrive. First time at Bauer 2 ye I really hate arriving at dealerships where sales people are hanging around outside the doors waiting for someone to arrive. First time at Bauer 2 years ago, I walkef past them into the building and asked the gentleman at the desk for a female sales person. He, Henry Horton, introduced me to Elyssa and the two of them worked with me and we found the perfect car at the payment we needed. Fast forward, recently needed a another lease car and went back with the same wonderful experience. No pressure, friendly people and great results. I'll recommend them to anyone! More
New brakes ASAP My brakes were making a funny noise, but I had a trip planned. Got it in first thing and was out by the end of the day. Great service by great peopl My brakes were making a funny noise, but I had a trip planned. Got it in first thing and was out by the end of the day. Great service by great people. More
Excellent service - subpar product Customer service is great!!!! I can’t rate the rest of the survey because I don’t feel like my truck is worth the money I paid for it. Not the dealers Customer service is great!!!! I can’t rate the rest of the survey because I don’t feel like my truck is worth the money I paid for it. Not the dealership or service departments fault at all!! That’s completely my fault for choosing a GMC for a work vehicle. The service department is always very nice and accommodating. I would give the service 5 stars. Unfortunately, the product is a 2 star. More
Regular maintenance Service was quick, however thought they would have dried my car upon completion. However well pleased with the service rendered. Excellent job with f Service was quick, however thought they would have dried my car upon completion. However well pleased with the service rendered. Excellent job with friendly staff! Well pleased.... More
Ok change, tire rotation Adam Estes is Great and has admiral customer service skills .. the other reps are flat , boring and lack hospitality and friendly skills , the manager Adam Estes is Great and has admiral customer service skills .. the other reps are flat , boring and lack hospitality and friendly skills , the manager is 1 dementional More
received excellent professional service Every time I visit Arnie Bauer dealership and see Alyssa she always is so helpful to whatever concern I need. She goes way beyond her duties to help Every time I visit Arnie Bauer dealership and see Alyssa she always is so helpful to whatever concern I need. She goes way beyond her duties to help me. She is so friendly and provide excellent professional assistant to my family and me (Debra Warthon). As a senior citizens, she always smiles and makes it easy for me to talk to her. More
On time Everything was top notch in service. I have nothing but good things to say about the guys in service. Adam kept me up on what was going on and on what Everything was top notch in service. I have nothing but good things to say about the guys in service. Adam kept me up on what was going on and on what time I was going to be done. I plan to come back for more service work on my truck. The whole experience of both buying the truck and service is second to none. I am a very happy customer and I do plan to do more business with Arnie Bauer GMC. More
5 Star 🌟 service There was some competition between sales person while waiting, which seemed a bit strange to me as a customer and made me feel uncomfortable. Once dec There was some competition between sales person while waiting, which seemed a bit strange to me as a customer and made me feel uncomfortable. Once decided the service was great. More
The service manager, Mr. Bill Feathers was vein intentive I give a high rating to Arnie Bauer because the staff and ownersl are very concern if you have any needs and always want to make sure I am completely I give a high rating to Arnie Bauer because the staff and ownersl are very concern if you have any needs and always want to make sure I am completely satisfied. Especially Melissa, bill Featherson, mr. Bauer, Brad, and Adam. My family and I have been doing business with this dealership for decades. More
Friendly, fast and convenient The service from the time you walk in is excellent. You are greeted immediately and the process is explained for understanding. You feel comfortable a The service from the time you walk in is excellent. You are greeted immediately and the process is explained for understanding. You feel comfortable asking questions More