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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

July 23, 2019

Best dealership for no pressure sales. Second purchase I'll I really hate arriving at dealerships where sales people are hanging around outside the doors waiting for someone to arrive. First time at Bauer 2 ye More

by rjmiotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The paper work people were also awesome!, Alyssa Gomez, Henry Horton
Jul 24, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2019

New brakes ASAP My brakes were making a funny noise, but I had a trip planned. Got it in first thing and was out by the end of the day. Great service by great peopl More

by Bighatpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 22, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you so much for your positive rating and review! We're always here with the same great service if anything else comes up. We hope to see you here again down the road!

July 19, 2019

Excellent service - subpar product Customer service is great!!!! I can’t rate the rest of the survey because I don’t feel like my truck is worth the money I paid for it. Not the dealers More

by GMCSierra1$
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 22, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for sharing your experience at Arnie Bauer Buick GMC! Customer service is one of our top priorities, so we really appreciate your review. If there’s anything else we can do to assist you, please don’t hesitate to reach out!

July 19, 2019

Regular maintenance Service was quick, however thought they would have dried my car upon completion. However well pleased with the service rendered. Excellent job with f More

by Alice Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 22, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, it is great to hear everything was done quickly and to your satisfaction! We appreciate you giving us the opportunity to improve by leaving feedback, and we hope to be of assistance in the future. Take care!

July 19, 2019

Ok change, tire rotation Adam Estes is Great and has admiral customer service skills .. the other reps are flat , boring and lack hospitality and friendly skills , the manager More

by DGORDAN58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Adam Estes
Jul 23, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for taking the time to leave us this feedback. We will take your comments into consideration to improve for the near future. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!

July 18, 2019

received excellent professional service Every time I visit Arnie Bauer dealership and see Alyssa she always is so helpful to whatever concern I need. She goes way beyond her duties to help More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez
Jul 19, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're so glad that Alyssa was able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please don't hesitate to reach out. Take care!

July 17, 2019

On time Everything was top notch in service. I have nothing but good things to say about the guys in service. Adam kept me up on what was going on and on what More

by JSTKRUZN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jul 18, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for taking the time to let us know how we can improve your experience. Your satisfaction is important to us, so we sincerely appreciate the feedback. If you ever need anything else, please feel free to give us a call or stop by!

Jul 18, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

July 17, 2019

5 Star 🌟 service There was some competition between sales person while waiting, which seemed a bit strange to me as a customer and made me feel uncomfortable. Once dec More

by WES 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar, Adam Estes
July 16, 2019

The service manager, Mr. Bill Feathers was vein intentive I give a high rating to Arnie Bauer because the staff and ownersl are very concern if you have any needs and always want to make sure I am completely More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Bret Pechtold, Bill Featherston, Adam Estes
Jul 18, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC as your first choice for all your automotive needs! We will pass along the kind comments to Melissa, Bill, Mr. Bauer, Brad, and Adam! Until the next time we meet, take care!

July 15, 2019

Friendly, fast and convenient The service from the time you walk in is excellent. You are greeted immediately and the process is explained for understanding. You feel comfortable a More

by Dreamy1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Mark Diehl, Mike Werner
Jul 17, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arnie Bauer Buick GMC! We do hope we can be of assistance in the future. Take care!

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