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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

June 19, 2019

The services was great and quick Service is good and everything is Good I just got problem with the price after the financials for me it’s to high it’s almost the price car More

by Judephilizaire1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Jun 20, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we appreciate your feedback! Thank you for the 4 star rating, and have a wonderful day!

June 18, 2019

Best in Class Very efficient, friendly and knowledgeable. Alex knew my car model inside and out, and taught me things I did not know after two years with and earlie More

by WILLYO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Alex Cleetus
Jun 20, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found Alex so knowledgeable and helpful! Thank you for choosing Arnie Bauer Buick GMC and we hope to see you again. Take care!

June 18, 2019

Tpms reset I had a oil change and tire rotation performed on my 2018 Sierra Denali a couple of months ago. Yesterday I got a low air pressure warning on my front More

by Will2307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager, Bill Featherston, Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Jessica McCormick
Jul 03, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any questions or concerns regarding this specific issue, please feel free to reach out to us directly. Have a great day!

June 17, 2019

key fob syncing problem; routine service needed My key fob evidently was dead, new batteries did not solve problem and had to purchase new fob. Routine service was also needed. Adam explained everyt More

by YMIROLX10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jun 19, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC

June 17, 2019

Service Visit Professional and courteous service. Clean and comfortable waiting area with refreshments. Work successfully completed in a timely manner. Car washed. More

by CSPRUEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 19, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again!

June 16, 2019

started off a little rough but trunned out good. got what i wanted this time.'saleman understood me. team worked hard and made the deal work.checked other cars till we found the right .no pressure s More

by CECILM2008
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Henry Horton, Greg Parker
Jun 19, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for the great feedback! Your satisfaction is our top priority so we are pleased to hear that you enjoyed your experience with us. If there is anything further that we may do to assist you, please do not hesitate to reach out!

June 14, 2019

Awesome service Service is outstanding every time I go there! Employees treat customers like family!! I’ve been customer of Arnie Bauer for nearly 10 years! They are More

by Mankow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jun 19, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2019

Very pleasant The staff was very helpful and friendly. Very comfortable waiting area. They took their time explaining the problem with my car and what they did to f More

by TEACHKIDS110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jun 19, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

June 13, 2019

Wonderful!!!! Mike is my go guy... always professional and friendly...the wait time is never crazy.. love Arnie Bauer....I will continue to support the dealership More

by RGRAYNAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jun 15, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to know Mike is able to exceed your expectations and really help you out! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

June 13, 2019

Service The service at Arnie Bauer’s is excellent and very professional. Mike Werner in the service department does a great job And makes you feel at home. More

by CFBROWN3908l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jun 15, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

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