
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Salesman's Review My experience was very rewarding. Salesman was very helpful in every way. He explained everything in detail which made my decision to purchase the car My experience was very rewarding. Salesman was very helpful in every way. He explained everything in detail which made my decision to purchase the car quite easy. More
Very upset customer I recently took my vehicle for service , bulb replacement, and steering wheel trim replacement I received a call later that evening stating my car was I recently took my vehicle for service , bulb replacement, and steering wheel trim replacement I received a call later that evening stating my car was ready for pickup I waited almost a week to pick car up and when I did none of the work was done and the service writer made it seem like it was my fault for the work not being completed since I waited a week to pick car up. I would think leaving it there for a week would ensure that the repairs would be done so my Arnie Bauer experience was not a good one More
Cool service for AC This is the second time that I brought my wife's car in, both times dealt with Mike in service. Very professional, repairs done well and on time. This is the second time that I brought my wife's car in, both times dealt with Mike in service. Very professional, repairs done well and on time. More
Good guys! My visit was great. I was able to look at some autos while I was waiting. Clean car, good oil, nice people. I will definitely be back! My visit was great. I was able to look at some autos while I was waiting. Clean car, good oil, nice people. I will definitely be back! More
Everyone was courteous. The work was done expeditiously. The work was done efficiently. The waiting room is very nice. the wait was not long. Everyone was very nice. The people display a sense of confidence, The work was done efficiently. The waiting room is very nice. the wait was not long. Everyone was very nice. The people display a sense of confidence, knowledge in what they are doing. More
Bought a new car Excellent sales experience I was impressed with the way everyone was experienced and experts in their area. The explanation given were easy to unde Excellent sales experience I was impressed with the way everyone was experienced and experts in their area. The explanation given were easy to understand. I like Mr Horton’s way of service. More
This place stinks w corruption This place is nothing but a rip off.....they present their trucks with new tires but you better pay close attention when you pick your truck up....the This place is nothing but a rip off.....they present their trucks with new tires but you better pay close attention when you pick your truck up....they switched my tires for some older tires and shined them up. Alex cleetus -the salesman is a big liar, along with the unprofessional owners...I wouldn't recommend no one to this xxxx hole. Worst car buying experience ever!!! More
Bent rim, had insur and both Mark and mike got coverage, Arranged loaner and both very communicative especially if one was off. Seemed to bend over backwards to achieve goal. I have always used Mike and alwa Arranged loaner and both very communicative especially if one was off. Seemed to bend over backwards to achieve goal. I have always used Mike and always upmost professional and answered questions fully and if not always finds a out and gets back to me. Mark dealt with insurance co and got coverage on my rim insurance. More
Long wait Although I had an appt., I waited 2 and 1/2 hours to replace a headlight. This was unacceptable. However, the waiting area was comfortable and custome Although I had an appt., I waited 2 and 1/2 hours to replace a headlight. This was unacceptable. However, the waiting area was comfortable and customer friendly. More
Key fob Greatest service I ever had! Bill Featherson was a true professional he treated me like family! Service Managers like bill are hard to find! He made m Greatest service I ever had! Bill Featherson was a true professional he treated me like family! Service Managers like bill are hard to find! He made my experience great! More