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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

June 12, 2019

Salesman's Review My experience was very rewarding. Salesman was very helpful in every way. He explained everything in detail which made my decision to purchase the car More

by GOOLARRY
Recommend Dealer
Yes
Employees Worked With
David Brdar, Henry Horton
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2019

Very upset customer I recently took my vehicle for service , bulb replacement, and steering wheel trim replacement I received a call later that evening stating my car was More

by Macman4273
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Diehl, Adam Estes
Jun 27, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

Jun 27, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 11, 2019

Cool service for AC This is the second time that I brought my wife's car in, both times dealt with Mike in service. Very professional, repairs done well and on time. More

by Burger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Werner, Adam Estes
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are glad Mike could help! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2019

Good guys! My visit was great. I was able to look at some autos while I was waiting. Clean car, good oil, nice people. I will definitely be back! More

by Professor greer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC! Thank you again for leaving us this response!

June 08, 2019

Everyone was courteous. The work was done expeditiously. The work was done efficiently. The waiting room is very nice. the wait was not long. Everyone was very nice. The people display a sense of confidence, More

by Scrooge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Mike Werner, Adam Estes
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Have a great day!

June 07, 2019

Bought a new car Excellent sales experience I was impressed with the way everyone was experienced and experts in their area. The explanation given were easy to unde More

by walton
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

June 07, 2019

This place stinks w corruption This place is nothing but a rip off.....they present their trucks with new tires but you better pay close attention when you pick your truck up....the More

by FLYJOC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Cleetus
Jun 23, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Arnie Bauer Buick GMC (712) 202-5328

June 06, 2019

Bent rim, had insur and both Mark and mike got coverage, Arranged loaner and both very communicative especially if one was off. Seemed to bend over backwards to achieve goal. I have always used Mike and alwa More

by MC21CARAVAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Mike Werner
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC! Thank you again for the great review!

June 06, 2019

Long wait Although I had an appt., I waited 2 and 1/2 hours to replace a headlight. This was unacceptable. However, the waiting area was comfortable and custome More

by Brendaj01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name unknown
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 06, 2019

Key fob Greatest service I ever had! Bill Featherson was a true professional he treated me like family! Service Managers like bill are hard to find! He made m More

by Mike 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Featherston
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

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