
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience The reps are always very nice. My car has been there several times for varies issues and general maintenance. Mike my service advisor is just wonderfu The reps are always very nice. My car has been there several times for varies issues and general maintenance. Mike my service advisor is just wonderful and very personable. More
The XT4 Experience I chose this rating because Rowland was very patient and professional. He took his time to explain about Cadillac's dependability of vehicles. Every q I chose this rating because Rowland was very patient and professional. He took his time to explain about Cadillac's dependability of vehicles. Every question I had he was able to put my concerns at ease. More
Easy to work with The experience was very low key and easy. I dislike the typical games and stalling tactics I've been subjected to at other dealerships. I was in and The experience was very low key and easy. I dislike the typical games and stalling tactics I've been subjected to at other dealerships. I was in and out very quickly with no hassle. More
Timely and caring Our immediate family has purchased 3 cars from Arnie Bauer and we’ve referred friends to them who have also purchased there. They give you appointment Our immediate family has purchased 3 cars from Arnie Bauer and we’ve referred friends to them who have also purchased there. They give you appointments right away, free oil changes, and great customer service. Someone is always available to answer your questions or address your concerns AFTER you purchase, not just before the sale. Thank you Arnie Bauer! More
Car repairs Dealership did a good job fixing my Gmc once they get the part from where house very disappointed with parts process took 2 months to get this part fr Dealership did a good job fixing my Gmc once they get the part from where house very disappointed with parts process took 2 months to get this part from gm totally unexceptionable vehicle not that old 2015 More
Bad service they charge you and pile on problems. I told them no and the service guy had a attitude I will not go there again they charge you and pile on problems. I told them no and the service guy had a attitude I will not go there again More
Great experience, quick, cost efficient and pleasant. Staff was courteous, service was quick and cost was fair, I will come back again. Cheaper than going to a quick lube oil change. I waited for my vehic Staff was courteous, service was quick and cost was fair, I will come back again. Cheaper than going to a quick lube oil change. I waited for my vehicle and I did not wait long. More
Great Very thorough with the maintenance and friendly service among the staff. Very fast with service and called me and text me with when the car would be r Very thorough with the maintenance and friendly service among the staff. Very fast with service and called me and text me with when the car would be ready. More
Satisfied customer !!! I have nothing but good things to say about the place. I’ve purchased two vehicles at Arnie Bauer and I always had great service. From Automotive Sale I have nothing but good things to say about the place. I’ve purchased two vehicles at Arnie Bauer and I always had great service. From Automotive Sales, Automotive Service Department, to Customer Service. All has been nothing less then Professional, Courteous and Friendly. Thank You!!! EarleyC.. More
Not totally satisfied with my GMC Canyon right now My GMC 2019 Canyon has issues with the wifi and it hasn't been corrected yet. I leased the vehicle in January of this year and they still tell me I h My GMC 2019 Canyon has issues with the wifi and it hasn't been corrected yet. I leased the vehicle in January of this year and they still tell me I have to wait for a fix. I hope that if they do get a fix for it that will will give some sort of compensation for my waiting More