Arnie Bauer Buick GMC Cadillac

Car purchase Norm was most helpful handling my purchase of a 2015 ATS. All questions were answered and all features were explained. The office was also great in ha Norm was most helpful handling my purchase of a 2015 ATS. All questions were answered and all features were explained. The office was also great in handling payment, license and title. More

Great new car buying Friendly, helpful, efficient, easy to work with staff and fast deals. It didn’t take hours to get all the paperwork done. Nice and caring people to wo Friendly, helpful, efficient, easy to work with staff and fast deals. It didn’t take hours to get all the paperwork done. Nice and caring people to work with. I would buy another car there in the future. I will also be recommending my family members to visit. More

Cadilac service It took over a week to fix the issue but they continued to work to resolve it. I had several item done. The main issue was a air noise in the driver's It took over a week to fix the issue but they continued to work to resolve it. I had several item done. The main issue was a air noise in the driver's side. I previously ask the service to look at this and they could not identify it. Bill was very good to deal with and continued to work until it was resolved. More

Great Dealership I was able to get a great deal on the used car. Everyone that I dealt with were professional and courteous throughout the entire process. I was able to get a great deal on the used car. Everyone that I dealt with were professional and courteous throughout the entire process. More

Bad service on tire rotation I always took my 2016 Buick encore to Arnie Bauer Buick for oil change and tire rotation. The last year of my lease the chrome covers on several lug I always took my 2016 Buick encore to Arnie Bauer Buick for oil change and tire rotation. The last year of my lease the chrome covers on several lug nuts started to become loose and fall off after the tire rotation. I returned and informed the service dept. of this and they were replaced 4X . I now have a 2019 Encore I which took in for the same service on 3/14/2019 and they broke off several lugs while remounting the wheels. I had to get a loaner car as the parts dept. didn't have enough lugs to replace the broken ones. My encore was returned to me repaired on 3/15/2019 More

Exceptional service Customer friendly staff, quick service, clean facility and appreciated the free beverages. I was presently surprised that my services were covered und Customer friendly staff, quick service, clean facility and appreciated the free beverages. I was presently surprised that my services were covered under my warranty and I didn't have to pay More

Problem not fixed Brought my vehicle in for a service airbag message. They determined after an hour that the passenger side airbag was faulty but didn't have the part, Brought my vehicle in for a service airbag message. They determined after an hour that the passenger side airbag was faulty but didn't have the part, Sent me home and said they'd call when the part was in. Five days later they said the part was in. I brought the car in Friday Match 15th and waited two hours while the problem was corrected. Saturday morning the service airbag light came on again. Brought the car back today and got a loner. I sure hope they fix the problem this time, More

Quality Service! The gentlemen in the department are always nice. Everyone speaks and makes sure you’re taken care of. I live quite some distance but because I get gre The gentlemen in the department are always nice. Everyone speaks and makes sure you’re taken care of. I live quite some distance but because I get great service at this establishment, I choose to drive those extra miles. More

Awesome service and hospitality!!! I had originally planned for the whole deal to take 2 meetings. But I was done with the trade in and new vehicle transaction in about a few hours. The I had originally planned for the whole deal to take 2 meetings. But I was done with the trade in and new vehicle transaction in about a few hours. The service offered was awesome and beyond what I had expected. Alyssa took care of the trade in and new financial obligations without a hitch. I have recommended them to all my coworkers if they are in the market for a new car. Great job all around and I am happy with the service I received and my vehicle. Thank you Alyssa and the entire crew. More