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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
February 27, 2019
Great service Went in for an oil change. Told me I needed an additional filter changed for the air conditioner. I appreciate the information as to maintenance on my Went in for an oil change. Told me I needed an additional filter changed for the air conditioner. I appreciate the information as to maintenance on my vehicle. More
by GRANDMAKVAS
Verified CustomerEmployees Worked With
Mike the service writer and Russ Urban the mechanic.
February 27, 2019
Friendliest Salesman Thanks to David Brdar purchasing my new vehicle was the most pleasant experience I ever had! He has definitely gone above and beyond to make sure I wa Thanks to David Brdar purchasing my new vehicle was the most pleasant experience I ever had! He has definitely gone above and beyond to make sure I was happy with my purchase. Trina Christensen also made this whole process enjoyable. I would definitely recommend working with them on your next purchase! More
by LynnZilinsky
Employees Worked With
Trina Christensen, David Brdar
February 27, 2019
Great experience! We had a great experience with Drew on the purchase of our Buick Encore. There was no pressure and he was very patient during our visit. He made sure We had a great experience with Drew on the purchase of our Buick Encore. There was no pressure and he was very patient during our visit. He made sure we were well informed and felt comfortable with our new car before we left. Excellent customer service! More
by MARTINECK4
Employees Worked With
Alyssa Gomez, Drew Mclaughlin
February 27, 2019
Great to work with! This was our third purchase with Arnie Bauer and it was pleasant as always. David Brdar make the process nice and easy! I would definitely recommend t This was our third purchase with Arnie Bauer and it was pleasant as always. David Brdar make the process nice and easy! I would definitely recommend this dealership. More
by PAULTHEFLYER
Employees Worked With
Alyssa Gomez, David Brdar
February 26, 2019
Very pleasant and friendly people. Making our purchased a very enjoyable ones. Everyone working as a team getting things done. Very clean environment and very friendly staffs. Thank Making our purchased a very enjoyable ones. Everyone working as a team getting things done. Very clean environment and very friendly staffs. Thank you so much! More
by POLPOTDIE
Employees Worked With
David Brdar
February 26, 2019
Get it right the second time Thursday Feb. 22 have an oil change and a coolant system flush. Friday Feb. 23 have car towed in because coolant blew up. Monday Feb. 25 pick up car r Thursday Feb. 22 have an oil change and a coolant system flush. Friday Feb. 23 have car towed in because coolant blew up. Monday Feb. 25 pick up car repaired correctly. Car returned nicely cleaned. No charge for repairs. A bit of inconvenience corrected nicely. Will be back. More
by ED.CECHURA
Employees Worked With
Adam
February 26, 2019
Above and beyond Mike from the service department helped me out by buffing out some scratches on the hood of my car. Even finding one I didnt see. And that was just an Mike from the service department helped me out by buffing out some scratches on the hood of my car. Even finding one I didnt see. And that was just an added free service,as my appointment was only for an oil change. I would recommend this dealer and service department! I'll definitely be back. More
by RAMOS3523
Employees Worked With
Mike
February 26, 2019
Customer service was excellent for the service department Everything was great. I was treated excellent and would recommend the service department at Arnie Bauer to all of my family and friends. Thank you Everything was great. I was treated excellent and would recommend the service department at Arnie Bauer to all of my family and friends. Thank you More
by Sjackman
Employees Worked With
Brandon valentine
February 26, 2019
Visit on 2/25/19 My issue was resolved in a very efficient manner. Always get reliable service from Mike. Werner. Waiting room was comfortable. Glad to have hot beve My issue was resolved in a very efficient manner. Always get reliable service from Mike. Werner. Waiting room was comfortable. Glad to have hot beverage and water available. More
by W Mallory
Employees Worked With
Mike Werner
February 25, 2019
They damaged my truck Picked up my truck, it had grease smears and small scuffs along with a deep scratch down to the metal on the bumper. I had to find it myself, they did Picked up my truck, it had grease smears and small scuffs along with a deep scratch down to the metal on the bumper. I had to find it myself, they didn't notify me of it More
by BMCQ87
Employees Worked With
Brandon
