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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

April 16, 2022

The time it took for a status, 7-8 hrs. Was RIDICULOUS. I don't feel, that for the money, the service wasn't worth it. More

by luatik04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Diehl
Apr 18, 2022 -

Arnie Bauer Buick GMC Cadillac responded

We apologize for any inconvenience this experience may have caused. There are several platforms for communication we utilize in our Service Department. Our service team has been made aware of this experience. We strive to improve for a better experience. If there is anything pending that you need assistance with, please contact Jessica at 708-720-7363. She will be happy to better assist.

April 16, 2022

Arnie Bauer Cadillac, led by GM Alyssa Farkas is the only dealership I have encountered to go above and beyond in customer satisfaction. I have purchased five Cadillacs in the past 3 years from this dealersh More

by ROMPA940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Farkas, Alexis Malecha
April 15, 2022

Service at Arnie Bauer is fast and effienct. No pushy salesman. The competent technicians always take good care of my vehicles. More

by sean06_1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Sroka
April 15, 2022

Service was fast and friendly no problems. Price for a oil change was shocking, next time I mite go elsewhere. More

by blondienjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Alexis Malecha
April 14, 2022

Had to go back because they had to order a part. I was in and out quickly both times. Angie kept me informed as info became available. Comfortable waiting room with free coffee and water 👍 More

by rhb155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi, Jessica McCormick
April 13, 2022

Made my appointment and when I arrived, I was taken care of on time and courteously. I was told what to expect, asked what services I wanted, and how long it would take to complete the service. All of whic More

by rchiszar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
April 13, 2022

The service department was prompt, courteous and efficient. Couldn’t be more satisfied, especially since it was my first oil change and totally without charge! More

by joanntomczak921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Chistopher Baker
April 13, 2022

Good work done on the truck tires oil change and the was cleaned and tire shine nicely done More

by Jas-gas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Chistopher Baker
April 13, 2022

Great customer service and friendly staff clean waiting room Not a long wait for vehicle More

by mskittn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cousin Vinney Skroka
April 13, 2022

I have been a loyal customer of Arnie Bauer for many years, and have never been disappointed with their service and the way they treat their customers. More

by be081564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Bret Pechtold, Norm Mitchell, Bill Neibert, Miranda Swinea
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