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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

January 24, 2019

Very knowledgeable and pleasant people to deal with. I want to Arnie Bauer to look for a new GMC. I was quickly greeted by will be Will Buis. After spending two or three hours with him I drove out in a More

by Astrorosco2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Buis
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can do for you please don’t hesitate to reach out. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Always Happy, Favorite Dealership! I get all my cars from Arnie Bauer and all my service work done there. Excellent service all the way around, my salesman Rowland Laird is attentive, e More

by MIRANDASWINEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Rowland Laird
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Miranda, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Good car...bad experience Salesman was nice and friendly. Best offer wasn’t good for me. Called me the next day, agreed on an additional $2000 between trade in and price. Left More

by JESSICASTEVENS78
Recommend Dealer
No
Employees Worked With
Alyssa Gomez
Feb 13, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 24, 2019

Great Very professional very courteous I was out of there in a half an hour I would highly recommend this dealership for service to anyone I know More

by bigbloc70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

New Tires and Alignment Great Price. Easy to set an appointment. Service done in a timely fashion. Union shop is a plus. My husband is a union employee so I am conscious of w More

by Angie1227
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes Jessica McMormick
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Angie, we're delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

True professional organization with their customer in mind Over the past 10 years or there about all my vehicle, and family purchasehave concluded with a great vehicle and the best fair market pricing around. More

by CES1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are so honored to have you as a valued customer! Thank you for the kind words. Best regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Service with a smile Always pleased with great service and pleasant people! I love that my Buick gets a thorough once over...gives me great peace of mind every time. More

by Kditusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Becker
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Arnie Bauer Buick GMC Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Total satisfaction Had exactly what I was looking for at the right price. Tom Sinon was a huge help. Very thorough with the test drive and technology on the Acadia. Than More

by MATTKNIEPSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your great feedback, Matt! We’re happy to hear that Tom was so helpful with your purchase. Please let us know if you need help or information about anything to do with your Acadia. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Excellent guest service and work I went in for a routine oil change and needed tires. Mark answered all questions I had and followed up with me as to the status and completion time. L More

by MGolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello MGolden! It is great to hear about your recent service experience. We will certainly pass on your feedback to Mark as he will be happy to hear it! We look forward to working with you or anyone you might send our way in the future. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Adam's Service Adam's attention to servicing my vehicle is always courteous and professional. He has answered many questions for me, explaining in detail the "whats More

by DOROTHYSHOPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Buis
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. We will certainly pass the kind words along to Adam and Will. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

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