Back

Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
Contact Dealership

5525 Miller Circle

Matteson, IL

60443

Directions

By Type

Showing 2,099 reviews

January 24, 2019

Service with a smile Always pleased with great service and pleasant people! I love that my Buick gets a thorough once over...gives me great peace of mind every time. More

by Kditusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Becker
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Arnie Bauer Buick GMC Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Excellent guest service and work I went in for a routine oil change and needed tires. Mark answered all questions I had and followed up with me as to the status and completion time. L More

by MGolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello MGolden! It is great to hear about your recent service experience. We will certainly pass on your feedback to Mark as he will be happy to hear it! We look forward to working with you or anyone you might send our way in the future. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Adam's Service Adam's attention to servicing my vehicle is always courteous and professional. He has answered many questions for me, explaining in detail the "whats More

by DOROTHYSHOPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Buis
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. We will certainly pass the kind words along to Adam and Will. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

I was treated very well. I have delt with Arnie Bauer before and never had a problem, Fred was very nice and helpful and explained everything. I did not feel pressured into an More

by Dan H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred White
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Dan, we cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

oil change and tire rotation customer service was excellent Adam is my cust service person that i deal with when i come in to take care of my car. always a pleasure coming there More

by dmd1957A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with Adam was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Cadillac Escalade purchase Will was very helpful as was his finance guy. Very efficient when I didn’t have a lot of time. Thank you. Thank you. Much appreciated More

by LINDSEYOTRADOVEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Buis
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the positive words, Lindsey. You're always welcome and we look forward to seeing you next time. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Very satisfied I was very satisfied with my service department the service con consultant listened to my concerns his name is Mike Werner the repair was done compl More

by BKWINBURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for leaving us your positive review. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Awesome I came in with no wind shield wipers in an ice storm and figured it out and they fixed it in no time at a good price More

by Smiley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Dave Steffen
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with the rest of the team and we look forward to working with you again down the road. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Tire & brake service This rating and synopsis is for tire service and checking of brake lining on my 2015 Buick LaCrosse. My tires are relatively new and needed air adjus More

by WINGS1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Dave in service.
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for leaving us your positive review. Let us know if we can help with anything else. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Adam is always the consummate professional! Adam always pleasantly greets me. He explains the maintenance service that I need and sends me a text with a phone number to let me know he’s avail More

by CSTOXSTELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No longer at the dealership...
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

...
194
...