
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Filter Reviews by Keyword
By Type
Showing 2,098 reviews
Very knowledgeable and pleasant people to deal with. I want to Arnie Bauer to look for a new GMC. I was quickly greeted by will be Will Buis. After spending two or three hours with him I drove out in a I want to Arnie Bauer to look for a new GMC. I was quickly greeted by will be Will Buis. After spending two or three hours with him I drove out in a new GMC Yukon Dinali. The transaction went very smoothly. Everything is working fine and I was taught him how to run the infotainment system which really worried me. I know I have a better understanding of it. More
Always Happy, Favorite Dealership! I get all my cars from Arnie Bauer and all my service work done there. Excellent service all the way around, my salesman Rowland Laird is attentive, e I get all my cars from Arnie Bauer and all my service work done there. Excellent service all the way around, my salesman Rowland Laird is attentive, enjoyable to work with, very knowledgeable, and makes car buying easy and fun! The Buick/GMC Sales Manager Angie Chalmers is also a joy to work with, she always makes sure I have the best price for my trade and the vehicles I’m considering. Arnie Bauer always maximizes my savings and makes everything quick and easy. I’ll never shop anywhere else or service elsewhere! More
Good car...bad experience Salesman was nice and friendly. Best offer wasn’t good for me. Called me the next day, agreed on an additional $2000 between trade in and price. Left Salesman was nice and friendly. Best offer wasn’t good for me. Called me the next day, agreed on an additional $2000 between trade in and price. Left work early to sign papers. Papers weren’t ready. Asked me to come back again. Came back the next day and , the $2000 price difference only dropped my payment by $4/month because you jacked up the interest rate. Sneaky business practices. This was my 5th car in 6 years and I would recommend every other dealership I have been to before yours. More
Great Very professional very courteous I was out of there in a half an hour I would highly recommend this dealership for service to anyone I know Very professional very courteous I was out of there in a half an hour I would highly recommend this dealership for service to anyone I know More
New Tires and Alignment Great Price. Easy to set an appointment. Service done in a timely fashion. Union shop is a plus. My husband is a union employee so I am conscious of w Great Price. Easy to set an appointment. Service done in a timely fashion. Union shop is a plus. My husband is a union employee so I am conscious of where I take my business. More
True professional organization with their customer in mind Over the past 10 years or there about all my vehicle, and family purchasehave concluded with a great vehicle and the best fair market pricing around. Over the past 10 years or there about all my vehicle, and family purchasehave concluded with a great vehicle and the best fair market pricing around. More
Service with a smile Always pleased with great service and pleasant people! I love that my Buick gets a thorough once over...gives me great peace of mind every time. Always pleased with great service and pleasant people! I love that my Buick gets a thorough once over...gives me great peace of mind every time. More
Total satisfaction Had exactly what I was looking for at the right price. Tom Sinon was a huge help. Very thorough with the test drive and technology on the Acadia. Than Had exactly what I was looking for at the right price. Tom Sinon was a huge help. Very thorough with the test drive and technology on the Acadia. Thanks! More
Excellent guest service and work I went in for a routine oil change and needed tires. Mark answered all questions I had and followed up with me as to the status and completion time. L I went in for a routine oil change and needed tires. Mark answered all questions I had and followed up with me as to the status and completion time. Love the one to one service and especially the follow up. Mark made me feel like I really had someone looking out for me and my vehicle to insure I got 5 star service. This type of service makes me want to continue to purchase future vehicles from this dealership and recommend them to my family and friends. More
Adam's Service Adam's attention to servicing my vehicle is always courteous and professional. He has answered many questions for me, explaining in detail the "whats Adam's attention to servicing my vehicle is always courteous and professional. He has answered many questions for me, explaining in detail the "whats and whys". Will Buis in sales always greets me when I stop in for service. I live in Valparaiso Indiana, but he's the reason I keep coming back and driving an extra hour to this dealership. More