
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service Vehicle went to collision center for repairs. They kept me informed throughout the process and the work that they performed was excellent. Would highl Vehicle went to collision center for repairs. They kept me informed throughout the process and the work that they performed was excellent. Would highly recommend them. More
Great customer service I know that I don’t have to worry about that issue anymore once you guys have done the work. Thanks for your excellent service department. I know that I don’t have to worry about that issue anymore once you guys have done the work. Thanks for your excellent service department. More
35K Service Brought car in and was taken car of immediately. Car was serviced and ready in a very timely manner. Only issue is that if took the 15 minutes to pr Brought car in and was taken car of immediately. Car was serviced and ready in a very timely manner. Only issue is that if took the 15 minutes to process my check. They need a new check processing system. More
Helpful The are hard to complete the sales transaction. I really applaud their patient demeanor in equipping the SUV. I am looking forward to driving my car. The are hard to complete the sales transaction. I really applaud their patient demeanor in equipping the SUV. I am looking forward to driving my car. More
Always Happy, Favorite Dealership! I get all my cars from Arnie Bauer and all my service work done there. Excellent service all the way around, my salesman Rowland Laird is attentive, e I get all my cars from Arnie Bauer and all my service work done there. Excellent service all the way around, my salesman Rowland Laird is attentive, enjoyable to work with, very knowledgeable, and makes car buying easy and fun! The Buick/GMC Sales Manager Angie Chalmers is also a joy to work with, she always makes sure I have the best price for my trade and the vehicles I’m considering. Arnie Bauer always maximizes my savings and makes everything quick and easy. I’ll never shop anywhere else or service elsewhere! More
Bad sales person The sale guy was very decieving he said that the truck came with this special coating protection and come to find out I actually paid for it he didnt The sale guy was very decieving he said that the truck came with this special coating protection and come to find out I actually paid for it he didnt give me an option not to pay said it came with truck and they put something all over running board and I fell and hurt my ankle so I guess I paid twice once with cash and the other pain so for that I am very unhappy he could at least give me my money back for the coating after what happened to me More
Great experience, Alex was the best My experience was really nice. Alex was very understandable of what I wanted. And got me the exact truck I wanted. I would definitely recommend him to My experience was really nice. Alex was very understandable of what I wanted. And got me the exact truck I wanted. I would definitely recommend him to my family and friends More
Good car...bad experience Salesman was nice and friendly. Best offer wasn’t good for me. Called me the next day, agreed on an additional $2000 between trade in and price. Left Salesman was nice and friendly. Best offer wasn’t good for me. Called me the next day, agreed on an additional $2000 between trade in and price. Left work early to sign papers. Papers weren’t ready. Asked me to come back again. Came back the next day and , the $2000 price difference only dropped my payment by $4/month because you jacked up the interest rate. Sneaky business practices. This was my 5th car in 6 years and I would recommend every other dealership I have been to before yours. More
Buying a new truck. Everyone is very helpful in sales and service. The deal I received was very good. Had the truck I liked .Iam happy with my vehicle. Good job. Everyone is very helpful in sales and service. The deal I received was very good. Had the truck I liked .Iam happy with my vehicle. Good job. More
True professional organization with their customer in mind Over the past 10 years or there about all my vehicle, and family purchasehave concluded with a great vehicle and the best fair market pricing around. Over the past 10 years or there about all my vehicle, and family purchasehave concluded with a great vehicle and the best fair market pricing around. More