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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

January 24, 2019

Great service Vehicle went to collision center for repairs. They kept me informed throughout the process and the work that they performed was excellent. Would highl More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Jan 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Great customer service I know that I don’t have to worry about that issue anymore once you guys have done the work. Thanks for your excellent service department. More

by AWALLS616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for putting your trust in Arnie Bauer Buick GMC Cadillac! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

35K Service Brought car in and was taken car of immediately. Car was serviced and ready in a very timely manner. Only issue is that if took the 15 minutes to pr More

by ICE Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina Christensen , Mark
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for the kind and honest feedback, Mike! We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Helpful The are hard to complete the sales transaction. I really applaud their patient demeanor in equipping the SUV. I am looking forward to driving my car. More

by AZHAR.HARRIS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are so honored to have you as a valued customer, Azhar! Thank you for trusting us with your car buying needs and it was a pleasure working with you. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Always Happy, Favorite Dealership! I get all my cars from Arnie Bauer and all my service work done there. Excellent service all the way around, my salesman Rowland Laird is attentive, e More

by MIRANDASWINEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Rowland Laird
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Miranda, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Bad sales person The sale guy was very decieving he said that the truck came with this special coating protection and come to find out I actually paid for it he didnt More

by NASCARFAN1.SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Brdar
Feb 13, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 24, 2019

Great experience, Alex was the best My experience was really nice. Alex was very understandable of what I wanted. And got me the exact truck I wanted. I would definitely recommend him to More

by Ieashat85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for taking the time to leave us your review. It is great to hear that Alex took your satisfaction seriously and made sure you got exactly what you wanted. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Good car...bad experience Salesman was nice and friendly. Best offer wasn’t good for me. Called me the next day, agreed on an additional $2000 between trade in and price. Left More

by JESSICASTEVENS78
Recommend Dealer
No
Employees Worked With
Alyssa Gomez
Feb 13, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 24, 2019

Buying a new truck. Everyone is very helpful in sales and service. The deal I received was very good. Had the truck I liked .Iam happy with my vehicle. Good job. More

by ACCESS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Tom Pagoria
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for stopping by to leave this wonderful review. We are committed to providing excellent customer service in all areas of our dealership and we’re delighted to know you drove away a happy customer. Enjoy your new truck! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

True professional organization with their customer in mind Over the past 10 years or there about all my vehicle, and family purchasehave concluded with a great vehicle and the best fair market pricing around. More

by CES1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are so honored to have you as a valued customer! Thank you for the kind words. Best regards, The Arnie Bauer Buick GMC Cadillac Team

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