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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

March 20, 2022

Dealership team is always pleasant and courteous. They took care of my vehicle and I was pleased with the service More

by Latoyadanyielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
March 17, 2022

Clean environment, very friendly knowledgeable agents. No pushy sales pitches. Welcoming into the service garage was pleasant. More

by p1954terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
March 17, 2022

I always a a good experience when I bring my car in for service. The customer service technician are friendly and approachable. Great service at this location. More

by aaahyche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
March 16, 2022

Your company is excellent customer service skills Bill is a excellent agent places always ready for your car to be serviced or no questions asked. More

by datesjc69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
March 16, 2022

Arnie Bauer Cadillac was kind and professional in addressing my concern in reference to my squeaky brakes when stopping. After second time reported, Angie Vencil addressed my repair for my XT5 rear b More

by Joe Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Vencill
March 16, 2022

I had an “appointment” for an oil change and it took more than an hour. There were several other customers who also expressed dissatisfaction with the length of time it took for minor services. The service More

by ahoulden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Mar 17, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Hello ahoulden, Oil change visits generally take an hour to hour and a half. Our apologies for any delay beyond that time frame. We welcome a chance to speak regarding the visit and better a future visit. Please feel free to contact our CS Manager Jessica at 708-720-7363. Thank you for your time and patience. We look forward to assist in the future.

March 14, 2022

The service department once again proved to be highly dependable, qualified and time efficient as they serviced my Yukon XL. More

by Heiber4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mulcahy, Bill Neibert
March 13, 2022

The dealership is very clean and incredibly friend and upbeat. They make you feel welcome. More

by cindiliverett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
March 11, 2022

I just love Arnie Bauer service department they accommodate you when scheduling your appointment and they completed the work on my car in a timely fashion. I give 5 stars. More

by louisbrooks1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
March 10, 2022

I appreciate the sales manager Bill Niebert he was very considerate on this service call and I didn’t feel like a nuisance ! Prior visit had me wanting to take my business elsewhere’ More

by Robielewiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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