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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

March 09, 2022

I didn’t like that the car’s ahead of me received a car wash after being serviced and I didn’t receive the some customer service. More

by Cynthia Coburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
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Mar 10, 2022 -

Cynthia Coburn responded

Customer service is key for a company to continue in business.

Mar 10, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Cynthia, We are very sorry for this unfortunate error on our end. All vehicles should be washed upon return. At any time you would like a wash, please pull into our service lane. We will make sure this is handled for you asap. Thank you for letting us know. Our management team will be meeting with all service staff to address this review. Have a wonderful day!

March 09, 2022

Davis was Great! I ordered an Escalade and David kept me in the loop all of the time with delivery dates. Great Dealership. I would highly recommend More

by GGRIFFIN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar
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March 09, 2022

I have been bought my last 3 vehicles from Arnie Bauer the customer service is always excellent. More

by sgrbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Victor
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March 07, 2022

Great customer service at Arnie Bauer GMC Cadillac. Clean Establishment, very well maintained. I will definitely bring my vehicle here again... More

by allennugin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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March 07, 2022

Brought my car in for a recall it was completed on time and was also given a complimentary detail thanks guys More

by harris.janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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March 06, 2022

Had a squeaking sound coming from front of vehicle. Service dept found the problem and there was no charge... More

by FWMASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
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March 05, 2022

For the most part I've received good service from the Service department with just a few minor issues. More

by marianhalsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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March 05, 2022

I had a negative experience this time. I was only in for a diagnostic check and found out my car is on its last leg. However the dealership and personnel were fine. I’ve dealt with Bill N More

by jbarnes608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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March 04, 2022

Mark from the service department took care of everything for me. Incredible customer service and a quick repair. Thanks again. More

by dchristakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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March 04, 2022

I've been taking my car there for years and will continue to do so. More

by bondcarl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Parker, Adam Estes, Bill Neibert
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