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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

February 03, 2022

Great service, great workmanship, informative and helpful manager. He went out of his way to insure refund from insurance company. I had used his services years ago and was equally satisfied. More

by Pekawka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Novak
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Feb 03, 2022 -

Pekawka responded

Thanks again for job well done.

February 02, 2022

One of the very few that are honest to deal with and tentative to the customer More

by mneal727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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February 02, 2022

Courteous and dependable and I trust their prices , the service people are very friendly also More

by Djazzya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Chistopher Baker
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January 30, 2022

Poor service and crazy prices. The service guy failed to alert me that oil changes had gone up by 20 dollars before doing my service. More

by mzdianamaxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chistopher Baker
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Jan 31, 2022 -

Arnie Bauer Buick GMC Cadillac responded

We greatly apologize for any inconvenience. We see that your experience was with an employee that has not been with us since summer of 2021. Is there a recent experience we can help with? Please feel free to contact Customer Service Manger Jessica at 708-720-7363. She will be happy to help!

January 30, 2022

Rowland's customer service is great! He went above and beyond what is expected and made sure I was completely satisfied with my purchase. I will continue doing business with Arnie Bauer just for this reas More

by Safechgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
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January 29, 2022

Great service from Bill. Have bought several cars from dealership. Probably will buy another in the future. More

by erbradley53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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January 29, 2022

Staff professional and courteous.repairs and issues taken care.staff went xtra mile to explain things well More

by daccop7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, JOSEPH Gromala, Jessica McCormick, Mark Snyder, Fatima Yamout, Miranda Swinea, Jonathan Larson, John Kukulka
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January 29, 2022

I have been very pleased with the service that l Have received each time I have brought my car in for service. Excellent service department More

by Bobfalat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
January 29, 2022

It was on time, correct, and the employees wore masks. It made me feel safer to be in the waiting room. More

by cloonen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie
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January 29, 2022

Thank you Mark, Adam, mechanics and the entire team!It's Thank you Mark, Adam, mechanics and the entire team! It's refreshing to get great and honest service. I drove away with enhanced performance and my More

by rshorts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Auto Mechanics (Technicians), Mark Diehl, Adam Estes, JOSEPH Gromala
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Jan 30, 2022 -

rshorts777 responded

Amazing 5* Service

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