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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

November 09, 2021

As always totally satisfied with service department and staff. Thank you for the great service rendered per Recall More

by Kditusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 09, 2021

Just bought my third car in three years from Arnie Bauer and I could not be happier. Jeff and the sales team were accommodating and professional. Bill, my service advisor is always friendly helpful. I wou More

by tbk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Jeff Grote, Kyle Victor
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Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 09, 2021

They had me in and out in less than two hours! Polite, efficient, service as always. More

by m.f.bryant001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Report | Print
Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2021

Very good service, and didn't wait long everything was taken care of and they listened to my co concerns. More

by edrena_miller
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Report | Print
Nov 09, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

November 08, 2021

Arnie bauer GMC Cadillac was the best choice to buy my new GMC the sales personel are great and so was the price. More

by THOMAS.BUSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Kyle Victor, Cody Bakr
Report | Print
Nov 09, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 03, 2021

I've been a customer of Bauer for over 25 years there is no other service center I would let service my vehicles, everyone here is top notch. More

by KEYLOCKUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, David Steffan
Report | Print
Nov 07, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2021

Excellent customer service, and thank you for the espresso while I waited for my oil change. Most importantly, I appreciate that everyone is still wearing a mask at the dealership. Adam Estes was eff More

by florencemarien75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Report | Print
Nov 07, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Arnie Bauer Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2021

Did a great job. Service guy did everything he said. Was prompt on all information. More

by Jesposito2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
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Nov 07, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2021

The service writers are polite and will go over all of the charges with you. More

by glcplc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Report | Print
Nov 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 02, 2021

Dealerships are only as good as the people who work there. Remember that.Your dealership has some of the best.Remember that too. More

by marylfish
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vinney
Report | Print
Nov 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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