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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.5
2,106 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,106 reviews

November 12, 2021

Professional knew what they were doing fast service Bill was prompt in his response and accurate More

by Jleeinc70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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Nov 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bill here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

November 12, 2021

The service was prompt and welcoming, they explained the process and gave great details on what was going on More

by jovantah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
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Nov 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC Cadillac! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

November 12, 2021

Efficient, timely, pleasant personnel, easy to make service appointments. The waiting area for service was very clean. Customers were kept informed. Very happy to do business with Arnie Bauer Servic More

by SANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VINCE S , David Steffan
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Nov 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! Feel free to reach out to us if you need anything. Have a wonderful day.

November 12, 2021

Excellent on time friendly service that keeps my car running reliably. Could not ask for better. More

by mike.lamb1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Print
Nov 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2021

Great work and everyone is friendly and professional. Comfort while waiting for my car in their seating area. More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Sroka, John Kukulka
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Nov 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

November 11, 2021

Exellent sevice. Love the emplorees.the wsit is not long if i have to get xropped iff no problem More

by marionbroughton
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 10, 2021

Service and time spent waiting waiting was great, but could not believe your wash after the service was awful. More

by lizzier17014
Recommend Dealer
Yes
Employees Worked With
Vinny
Print
Nov 12, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you so much for your time with us. Our car wash service is a phenomenal asset . I’m sorry this time around was not such a great experience. Please feel free to contact Jessica at 708-720-7363 to set up a Complimentary Buff and Shine for your vehicle!

November 09, 2021

Just bought my third car in three years from Arnie Bauer and I could not be happier. Jeff and the sales team were accommodating and professional. Bill, my service advisor is always friendly helpful. I wou More

by tbk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Jeff Grote, Kyle Victor
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Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 09, 2021

They had me in and out in less than two hours! Polite, efficient, service as always. More

by m.f.bryant001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
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Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2021

As always totally satisfied with service department and staff. Thank you for the great service rendered per Recall More

by Kditusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Print
Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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