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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

September 22, 2021

Mark, the service writer, was extremely helpful and knowledgeable explaining what was done to my car. More

by Totallyunluckylady1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with Mark! Please don't hesitate to reach out to us if there's anything more we can do!

September 22, 2021

Excellent staff and great communication. Will recommend. Clean comfortable waiting area. Cleaned vehicle without asking, great job. More

by Smurf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert
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Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 22, 2021

There was a 2hour delaynin my oil change. Had to come back in the afternoon which ruined my Saturday afternoon More

by djo9766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert
Report | Print
Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2021

The service was great the office was very clean and the staff was friendly and helpful More

by MY4BOYZ3989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
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Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 20, 2021

Mark Diegl and the rest of the staff has been extremely helpful in maintaining my work truck More

by rduda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We look forward to your next visit! Take care!

September 20, 2021

Service personnel were good in telling me the problem with vehicle and what it needed to fix problem and the cost all in all service was good More

by Salvatore_baio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Report | Print
Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We look forward to your next visit! Take care!

September 20, 2021

The people were very nice. My oil change was about average waiting time. It was clean and had vending machines. More

by Erin22286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 17, 2021

Very helpful and thorough. Very pleasant to deal with timely service. Information was helpful will More

by cmielzynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2021

Mark was very transparent, accommodating and cooperative in my vehicles repair. I am not a fan of the stress that comes with dealerships but Arnie Bauer made this experience very easy and stress free. I def More

by alecgls1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Sep 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 16, 2021

Not the biggest deal but it’s nice to have the car washed after a service appt which mine wasn’t. Also it smelled like funky inside. More

by Ngener1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure which emp
Report | Print
Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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