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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
Contact Dealership

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

September 16, 2021

Advisor was friendly professional and accommodating. He listened to my concerns and resolved the problem. More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Skroka
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Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 16, 2021

Arnie Bauer’s services were very good. My car was dented while it was being serviced. I still rated the service very high because my repair counselor made sure my car was fixed and restored More

by Andy Nash
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
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Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

September 15, 2021

Outstanding service experience next vehicle purchase will be a GMC from this dealer in future More

by hockey06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
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September 14, 2021

Everything is convenient and in order the way it should be. Will be back soon for more service. Possibly, to buy a car More

by Mr. Dew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Sep 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2021

Bill, from customer service. He's always professional and courtesy! He updates on what's going on! More

by feliciacrump_educator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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Sep 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Bill. Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

September 13, 2021

Fast service dependanle eductional to my suv recommendations i trust.dependable in reminding me of my appointments More

by gfox_gs54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar, Cody Bakr
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Sep 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day!

September 13, 2021

Great job got me out before the time they said . Service Rep. showed me the problem and had it repaired See you next time for oil change More

by Bichbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I know I had Mark, Mark Diehl
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Sep 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 11, 2021

Prompt courteous i appreciated thei frankness my problem with the infotainment board was not resolved because it didnt act up while there I will be back when it does More

by Jlcif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Report | Print
Sep 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2021

Good service service manger Chris Baker was great to work with in a timely manner great waiting area clean rest room great hot coffee and vending machine tv to watch More

by Jetboy1949
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Chistopher Baker
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Sep 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Arnie Bauer Buick GMC Cadillac! We do hope we can be of assistance in the future. Take care!

September 11, 2021

Hi, I love this Arnie Bauer location. The service is awesome! Every staff seemed to enjoy their work because they all are so pleasant and helpful! I would recommend this location. Thanks much for the aw More

by Debra Brinson-Flamon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Sep 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. Thanks for the recommendation, and have an amazing day!

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