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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.2
2,099 Reviews
Call Dealership (708) 720-2000

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

September 16, 2021

Arnie Bauer’s services were very good. My car was dented while it was being serviced. I still rated the service very high because my repair counselor made sure my car was fixed and restored More

by Andy Nash
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Report | Print
Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

September 16, 2021

Very helpful and thorough. Very pleasant to deal with timely service. Information was helpful will More

by cmielzynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Sep 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2021

Everything is convenient and in order the way it should be. Will be back soon for more service. Possibly, to buy a car More

by Mr. Dew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Sep 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2021

Outstanding service experience next vehicle purchase will be a GMC from this dealer in future More

by hockey06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Report | Print
September 13, 2021

Bill, from customer service. He's always professional and courtesy! He updates on what's going on! More

by feliciacrump_educator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Report | Print
Sep 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Bill. Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

September 13, 2021

Great job got me out before the time they said . Service Rep. showed me the problem and had it repaired See you next time for oil change More

by Bichbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I know I had Mark, Mark Diehl
Report | Print
Sep 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 13, 2021

Fast service dependanle eductional to my suv recommendations i trust.dependable in reminding me of my appointments More

by gfox_gs54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar, Cody Bakr
Report | Print
Sep 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day!

September 11, 2021

Prompt courteous i appreciated thei frankness my problem with the infotainment board was not resolved because it didnt act up while there I will be back when it does More

by Jlcif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Report | Print
Sep 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2021

Good service service manger Chris Baker was great to work with in a timely manner great waiting area clean rest room great hot coffee and vending machine tv to watch More

by Jetboy1949
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Chistopher Baker
Report | Print
Sep 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Arnie Bauer Buick GMC Cadillac! We do hope we can be of assistance in the future. Take care!

September 11, 2021

Hi, I love this Arnie Bauer location. The service is awesome! Every staff seemed to enjoy their work because they all are so pleasant and helpful! I would recommend this location. Thanks much for the aw More

by Debra Brinson-Flamon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Sep 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. Thanks for the recommendation, and have an amazing day!

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