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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

August 29, 2021

Very professional & courteous Had an appointment and was Very professional & courteous Had an appointment and was serviced as soon as I arrived, estimated time for service was on point! Very Please! and More

by tootie108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
August 28, 2021

My service person Chris was so welcoming and pleasant he kept me informed and updated the whole step of the way and I love how I can track my service. More

by Harrisa12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
August 28, 2021

The service was right on time, and I did not have a long wait. The staff were very courteous, and answered all my questions regarding my situation for the visit. More

by snm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
August 27, 2021

Great service and friendly staff… excellent waiting area…no improvement needed and would recommend to anyone…overall fast service… friendly staff friendly service and great work More

by chasb50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
August 26, 2021

I paid over $2000 worth of charges for repairs. After having my car for several days, I picked it up only for it to abruptly stop on me no less than 10 minutes after pulling away from the service center. More

by Cherokee22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Diehl
Aug 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Good afternoon. Our customer safety is our number one priority. This is extremely important to us to correct ASAP. Can you please contact Jessica our Customer Service Manager. She is ready and able to assist you immediately. Thank you

August 26, 2021

Bill the service representative has great service experience thank you for great service bill and deserve a raise please give him one thank you very much 😊 More

by Kmac50852kc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
August 26, 2021

Excellent service they were efficient and timelyThe Excellent service they were efficient and timely The drives nice and they always clean it it is great service thank you. Will return I believe in loy More

by ANGIEKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
August 24, 2021

Worker talked to me like I was trying to steal money from the company for receiving a free oil change because of a mistake theymade More

by ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica McCormick
Aug 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Good afternoon. We do apologize for any misunderstanding or inconvenience. When you have a moment can you please contact Jessica at 708-720-7363 to better assist you. We would like to know more on this mishap. Thank you .

August 24, 2021

Mark explains so well of what's going on with my car. He even let's me know when I don't need different services. My car is always ready before the time he gives me. Thanks BUICK!!! More

by twyle2120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
August 23, 2021

I have taken my car in for services three times the last year. Great prices, fast and professional. I will back again for my next oil change More

by Ski
Recommend Dealer
Yes
Employees Worked With
Vince
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