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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

August 09, 2021

Chris was great. Fast and easy process. Helpful and always friendly. Made sure everything checked out okay and updated my information that was needed by them. More

by skaminski2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Arnie Bauer Buick GMC Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2021

Great and very courteous staff you guys kept me well informed about my problem extremely efficient and very wonderful people to deal with the waiting room is great More

by Jor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Chistopher Baker, Fatima Yamout
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2021

We brought our Buick in for some paint spot repairs under our warranty. Adam Estes took care of us and we were very happy with our service and with the repairs. More

by CIP53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

August 06, 2021

Very nice people and they are very friendly they change the oil in my truck and we’re very helpful getting something repaired on my that will be covered by my warranty. More

by Vojam5
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Chistopher Baker
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

August 06, 2021

I was promise a car wash...Did not get one... disappointed...Its ok I didnt get the car wash, but I was asked I said yes..but it did'nt happen.. . More

by jcooper5052
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 04, 2021

Service was efficient on time and courteous,however the prices differ for parts from a local area Cadillac dealer. I would recommend for service Arnie Baurer More

by dsj349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Aug 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2021

They are super friendly and very courteous in the Service Department! The Service team is professional. They provide quality customer service every time I have had my vehicle serviced. More

by no9254me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Aug 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

August 03, 2021

Great customer service, knowledgeable and friendly, very clean waiting area. Left another dealerships and honestly I’m glad I chose the Arnie Bauer family, indeed More

by Silverado LTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Aug 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2021

I was very happy with my service advisor Christopher Baker very courteous friendly up front cap his word I will always recommend anyone to Chris and will return for future services More

by alan.b.davis2012
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher baker, Chistopher Baker
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christopher here at Arnie Bauer Buick GMC Cadillac! Thanks again for the recommendation, and have an amazing day!

August 03, 2021

Really was please with the service. My oil change appointment was at 215 I was out by 2:35 Loved the fast service. Great Job More

by Dionnej00708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Aug 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

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