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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

August 03, 2021

One thing I can say is when I come to this dealership I’m treated like a great customer from the time I walk through the door til I leave out the door More

by jeraldant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 03, 2021

Greetings was perfect, what I needed updating on the car was perfect, wait time was perfect, , very clean place, team that works there perfect. Will come back soon More

by priscilcasy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! We look forward to your next visit! Take care!

July 29, 2021

Personally I don’t care about the “dealership” - for me it was the salesperson: Sam Sodre!! Talk about above and beyond! Refreshing!! He IS definitely there for the buyer! Patience, care, concern - not ju More

by NRIOS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sodre, Cody Bakr
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sam here at Arnie Bauer Buick GMC Cadillac! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

July 28, 2021

They had the car I wanted. Everyone was nice but the process took forever. We are happy with our purchase. We would buy from them in the future. More

by Lawrence.William.c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 23, 2021

They were willing to work with me which I appreciated, my salesman went above and beyond, very nice clean place, I was there before open hours and it was very nice Norm was there early too and willing to hel More

by mhough75m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
Jul 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

July 23, 2021

I have been a customer of this dealership for many years. All repairs and services are done at the dealership. The personnel are friendly and courteous. I am always satisfied with the service. More

by LILLIANBRAGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

July 20, 2021

If it weren't for the incessant calls, texts and emails this woukd be a great place for service. Good service, reasonable pricing and friendly atmosphere. More

by MESS6008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jul 21, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your time with us in the Service department. There are a few procedures we follow to ensure our customers are aware of what services are needed on their vehicles. If there is a better way to contact you or if you would not like to be contacted. We can certainly help. Please contact our CS Manager Jessica at 708-720-7363. She can make any changes to your file. Again, thank you for your review and time! We really appreciate you!

July 13, 2021

The way you stereotype and treat a female buyer. Have bought over 10 cars in my lifetime and the car payment and down payment they were asking of me was almost insulting. More

by AGARCIA2230
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Sinon, Cody Bakr
Jul 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We are sorry to hear this visit did not go well for you. We greatly strive to ensure all customers leave at a 110% satisfaction. It does not seem that this visit meet that requirement. Our sales managers would be very happy to assist you at 708-720-2000.

July 13, 2021

I've been coming to this service department since 2013. Always had a great experience. Adam is fantastic. Knows his job and always has a winning attitude! More

by plott66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jul 15, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

July 13, 2021

My repair was fast and the work was excellent. The service was also superb and I would most definitely return and/or recommend to others. More

by Tamishia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Jul 15, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, it is great to hear everything was done quickly and to your satisfaction! Thanks for the recommendation, and have an amazing day!

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