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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

July 08, 2021

Always been Top Notch!!!! Arnie Bauer has always been terrific in sales as well as service. They communicate any problems and needs for our Enclave!!! More

by TIMOTHYFINERTY
Recommend Dealer
Yes
Employees Worked With
Adam Estes
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Jul 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Arnie here at Arnie Bauer Buick GMC Cadillac! We do hope we can be of assistance in the future. Take care!

July 08, 2021

They are always patient with me that’s why I always buy my cars from them. I own 3 Cadillacs. Brent always make me feel special. More

by cbodley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert, David Steffan
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Jul 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2021

Very timely work done. Very courteous & friendly management and staff. Very efficient on getting an appointment for your car to be serviced. I would recommend family & friends More

by Lillie Steward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Jul 12, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 05, 2021

The dealership is good about reminding you when your car needs service. Service staff is friendly and courteous. They did my oil change and once over in half the time they guessed it might take. I love bei More

by Cathystege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Jul 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 05, 2021

My truck was worse after the repair. My right wheel suddenly locked up in the middle of traffic 10 minutes after I left the service department. I had to have my truck towed back to the service center a More

by Cherokee22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Diehl
Report | Print
Jul 05, 2021 -

Cherokee22 responded

I was almost in a multi-car accident during rush hour traffic due to the result of poor automotive service repair. I spent an expensive amount for my service and have lost all trust with this dealership.

Jul 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

I appreciate the feedback and detail of this review. I'm extremely sorry you endured this experience. Also hoping this was taken care of for you. My name is Jessica I am the CS Manger at Arnie Bauer. If there is anything I can do please feel free to contact me direct at 708-720-7363 or email at jmccormick@arniebauer.com.

July 05, 2021

Whenever I go there I am in and out without taking a lot of my time. The service people are very courteous. More

by abrown34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Report | Print
Jul 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

July 05, 2021

I was so Impressed on how they helped me find a vehicle within my budget and how I was not sitting there all day. I would definitely recommend Arnie Bauer to everyone. More

by CARIREID68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Lee Mora
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Jul 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Arnie here at Arnie Bauer Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2021

I was very pleased with all the prompt service and the vast knowledge that the sales staff had. More

by JIMMYJWT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trina Christensen , Alyssa Gomez, Henry Horton
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Jul 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 02, 2021

I worked with Toby he was very fast professional and efficient. The estimate he gave as far as time was very accurate, he even finished a day early. And made sure he took care of me even when he was sup More

by Shana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Report | Print
Jul 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 01, 2021

Service department is excellent. When I schedule an appointment I'm taken immediately. More

by HMB1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Jul 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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