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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

May 26, 2021

Very professional and attentive they fixed all the problems great service!! Highly recommended! They check everything even if you don’t ask just to be safe More

by ALTORIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
May 27, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

May 26, 2021

Great service! Very friendly and helpful. Made the process very easy. Got us in and out as quickly as possible. Very knowledgeable. I would recommend them. More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trina Christiansen , David Brdar, John Kukulka
May 27, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

May 26, 2021

Excellent service! Great people skills. I had the opportunity to see a few new cars as I waited for my to be serviced...sort of disappointed 😞Only two cars on the showroom floor...I blamed it on COV More

by linifry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 28, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 25, 2021

Great dealership, everyone I've dealt with have been friendly and knowledgeable. Car was fixed quickly and correctly. A great experience from start to finish. More

by jkatmbnaperville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH Gromala, Jessica McCormick, Mark Snyder, David Steffan, John Kukulka
May 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

May 24, 2021

Does their very best to exceed customers expectations. From the who answers the phone to Mark Diehl Service advisor all went above & beyond. Thank you More

by jelkow9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2021

My tail it got broken and there’s a dent in my bumper and they fixed it and you can’t tell it was repaired More

by k9puffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
May 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

May 21, 2021

Lee is the best sales rep. I ever had. He's very knowledgeable, dedicated, and knows how to get the job done! He helped me out of a very tricky situation that other dealers couldn't resolve. Not o More

by Blowe34!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mora
May 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lee here at Arnie Bauer Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2021

I appreciate the personal service given by your team and my 2012 Lacrosse was treated as if it were new. Thank you Arnie Bauer Buick! More

by TWOLILLYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
May 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

May 19, 2021

Arnie Bauer is a great place to take your vehicle super helpful super nice people and got it done within a timely manner would go back More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
May 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

May 19, 2021

The car is still in the shop this is the second week a different car would be nice they don't know what is wrong More

by CASH4U2
Recommend Dealer
No
Employees Worked With
Adam Estes
May 21, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you fore your feed back. My name is Jessica, I am the Customer Service Manager at Arnie Bauer. I would be happy to take over from here and help you out as best I can. You can reach me direct at 708-720-7363. I am ready to assist you today and look forward to your call.

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