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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,106 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,106 reviews
August 04, 2022
My parents only drove GM cars and Arnie Bauer standards are second to none based on my expectstions. The best customer service, very knowledgeable. are second to none based on my expectstions. The best customer service, very knowledgeable. More
by TrudyB
Verified CustomerEmployees Worked With
Service department, I forgot his name.
August 01, 2022
Scheduling the service appointment was quick and easy. Communication while the car was in for service could have been better. I was called to pick up my vehicle before I was notified about what was wr Communication while the car was in for service could have been better. I was called to pick up my vehicle before I was notified about what was wrong, what had to be fixed, and how long it was going to take. The link to check on my vehicle had never been updated while my vehicle was in for service, either. More
by irish8003
Employees Worked With
Bill Neibert
July 31, 2022
If and when I would consider buying a new car, it would definitely be at Bauer Buick. The main reason being their service department. I deal with Adam and he is attentive, thorough & courteous. I have fr definitely be at Bauer Buick. The main reason being their service department. I deal with Adam and he is attentive, thorough & courteous. I have friends that asked me why I take my car to the dealer for oil change, tire rotation etc. And I tell them because I know my baby will be very well taken care of More
by gjudy8
Employees Worked With
Adam Estes
July 30, 2022
Courteous, friendly and timely! I appreciate the consistency with helping me get an appointment. Service was willing to make sure I had a time that fit my schedule. I appreciate the consistency with helping me get an appointment. Service was willing to make sure I had a time that fit my schedule. More
by victoriasanders1
Employees Worked With
I’m unsure
July 29, 2022
My last service visit was superb! ! They picked my car up, serviced it and dropped it back off at my home. They also cleaned both the inside and outside of my car. I paid over the phon ! They picked my car up, serviced it and dropped it back off at my home. They also cleaned both the inside and outside of my car. I paid over the phone. It was actually a seamless experience!! More
by Jamie
Employees Worked With
Angie
July 29, 2022
What I experienced at your dealership is everyone I encountered was Very professional, very courteous and Gave me prompt attention. I was in and out within an hour. That’s Great service . Thank yo encountered was Very professional, very courteous and Gave me prompt attention. I was in and out within an hour. That’s Great service . Thank you Vernice Buckner More
by Barrie Buckner
Employees Worked With
Mark Diehl, David Steffan
